Yongzhou Jiang

I have worked in the real estate field in maintenance and management. My work included general requests from my tenants to repair sinks to communications for lease agreements. The family-owned business has not hired a professional management team, and everything has been either done by me or I have hired a professional to help with the issue.

I have boosted portfolio value by constantly maintaining and repairing the properties. Leveraged negotiation skills to face and secure favorable contracts for the owners.

I had an internship at the Bank of Communication of China in the summer of 2023. I was in the investment sector and had tasks related to the organization of client information, statistical analysis, and client communications. There were great challenges when opposed to a new environment, but I believe I have put in great effort to join my co-workers with their tasks and overcome many barriers during my time there.

This internship greatly challenged my patience and professionalism when greeting customers, and co-workers. I have handled my work with professionalism and safeguarded all sensitive information that they have provided to me.

I have also worked in Starbucks as a part-time Barista. The job has given me valuable experience in the customer service work field. I worked opening and closing shifts and was always on time. I maintained a clean and organized workspace for my co-workers. Always promoted a welcoming atmosphere to customers and an attentive demeanor when promoting products. I was also awarded by the store manager with the golden employee, as she saw my thoughtful gestures towards customers.