Accomplished Project Manager with a proven track record at China Unicom Co., Ltd., enhancing project delivery through effective communication and complex problem-solving. Skilled in multitasking and teamwork, I've successfully managed multiple high-stake projects, significantly improving team collaboration and efficiency. Expert in customer service, ensuring client satisfaction and repeat business. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Yong Wei Wei
Project Administrator
Port Moody,BC
Summary
Overview
14
years of professional experience
2
Languages
Work History
Provision Optical
Project & Sales Assistant
01.2024 - Current
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Listened to customer needs and desires to identify and recommend optimal products.
China Unicom Co., Ltd.
Project Manager
06.2016 - 05.2022
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
China Mobile Communications Group Co., Ltd.
Project Coordinator
02.2012 - 05.2016
Job overview
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Created job files for each project and maintained current data in each file.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Photocopied, distributed and emailed documents to project managers.
China Mobile Communications Group Co.,ltd
Personal Assistant
07.2010 - 02.2012
Job overview
- Attended meetings, took notes and tracked action items.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
Education
HeiLongJiang UniversityHarbin, China
MBA from Operations And Project Management
05.2001
University Overview
JiLin UniversityChangChun, China
Bachelor of Science from Telecommunications Technician
05.2001
University Overview
Skills
Complex Problem-Solving
Timeline
Project & Sales Assistant
Provision Optical
01.2024 - Current
Project Manager
China Unicom Co., Ltd.
06.2016 - 05.2022
Project Coordinator
China Mobile Communications Group Co., Ltd.
02.2012 - 05.2016
Personal Assistant
China Mobile Communications Group Co.,ltd
07.2010 - 02.2012
HeiLongJiang University
MBA from Operations And Project Management
05.2001
JiLin University
Bachelor of Science from Telecommunications Technician
05.2001
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