Results-driven professional with a strong background in customer service and data analysis, honed through hands-on experience at Teleperformance. Proficient in Excel and R programming, leveraging analytical skills to extract insights, enhance decision-making, and support research initiatives. Adept at delivering impactful presentations, problem-solving in high-pressure environments, and building strong relationships with clients and colleagues. Dedicated to driving efficiency, accuracy, and measurable results in every task.
Research Paper - The Impact of Early Education on Future Outcomes for Children, Analyzed large datasets, conducted regression analysis, and interpreted results to assess the long-term effects of early education on children's future achievements
Eritrean Orthodox Church, Bible Teacher, 2020, Led Bible study sessions and fundraising initiatives for community events, Provided mentorship and educational support for children