Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yonatan Abera

Toronto,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Assistant Department Manager

Farmboy
06.2023 - Current
  • Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
  • Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels.
  • Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.
  • Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
  • Assisted in increasing sales revenue through effective merchandising and promotional efforts.

Supervisor

FARMBOY
12.2022 - 05.2023
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Created culture of continuous improvement, inspiring employees to take action and solve problems.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Booth Manager

Primo Spaghetti
08.2022 - 09.2022
  • Increased customer satisfaction by implementing efficient booth management strategies.
  • Boosted sales performance by training staff on product knowledge and persuasive selling techniques.
  • Maximized booth visibility through strategic placement, signage, and promotional materials.
  • Built strong relationships with vendors and suppliers, ensuring timely delivery of required materials and services.

Sales Representative

Agmas Manufacturing PLC
08.2019 - 01.2022
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Expanded customer base through cold calling, networking, and relationship building.

Marketing Coordinator

Friends Association For Children & Elders
02.2019 - 08.2019
  • Enhanced brand visibility by developing and implementing targeted marketing campaigns.
  • Increased customer engagement through the creation of compelling social media content and strategies.
  • Boosted sales by designing and executing creative email marketing campaigns.

Education

Certificate in Essential Strategies and Innovation -

University of Michigan

Certificate in Design Thinking -

University of Virginia

Certificate in Economics of Money and Banking -

Columbia University

Certificate in Financial Markets -

Yale University

Bachelor of Arts, Marketing Management -

St. Marys University College

High School Diploma, Natural Science -

Cruise

Skills

  • Customer relations Coordination
  • Problem-solving
  • Marketing campaigns
  • Social media marketing
  • Market analysis
  • Brand promotion
  • Digital marketing
  • Marketing research Teamwork
  • Networking MS Office Suite
  • Staff Management
  • Team Building

Languages

English
Full Professional

Timeline

Assistant Department Manager

Farmboy
06.2023 - Current

Supervisor

FARMBOY
12.2022 - 05.2023

Booth Manager

Primo Spaghetti
08.2022 - 09.2022

Sales Representative

Agmas Manufacturing PLC
08.2019 - 01.2022

Marketing Coordinator

Friends Association For Children & Elders
02.2019 - 08.2019

Certificate in Essential Strategies and Innovation -

University of Michigan

Certificate in Design Thinking -

University of Virginia

Certificate in Economics of Money and Banking -

Columbia University

Certificate in Financial Markets -

Yale University

Bachelor of Arts, Marketing Management -

St. Marys University College

High School Diploma, Natural Science -

Cruise

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Yonatan Abera