Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Yonas Tesfaye

Toronto,ON

Summary

Adept at ensuring passenger satisfaction and safety, honed through experience with Greenlight Technologies. Excelled in route planning and customer engagement, maintaining a clean driving record and demonstrating punctuality. Skillfully balanced the demands of schedule management with the nuances of customer service, achieving a notable record of timely and safe passenger transportation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

UberDriver

Greenlight Technologies
12.2022 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Truck Driver

Jack
10.2018 - 09.2022
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maximized load safety by balancing, securing, and weighing products.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Driver

Maple Leaf Taxi
02.2013 - 06.2018

Truck driver

Uber driver

Education

Diploma - Marketing

Micolink
Ethiopia
01.2004

Skills

  • Schedule Management
  • Excellent navigation
  • Customer Service
  • Patience and understanding
  • Punctuality
  • Passenger transportation
  • Customer Engagement
  • Cleanliness
  • Safe Driving
  • Route Planning
  • Time Management
  • Defensive Driving
  • Fuel Efficiency

Languages

English
Full Professional

Certification

Az license

Timeline

UberDriver

Greenlight Technologies
12.2022 - Current

Truck Driver

Jack
10.2018 - 09.2022

Driver

Maple Leaf Taxi
02.2013 - 06.2018

Diploma - Marketing

Micolink
Yonas Tesfaye