Esrom Tesfalidet Haileab
Edmonton,AB
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Kebron general trading import export
Kampala , Uganda, Kampala
02.2023 - 01.2025
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
Education
Associate of Science - Survey
Mai Nefhi Institute of Technology
Asmara Eritrea06-2021
Skills
- Point-of-sale systems
- Sales strategy development
- Inventory management
- Customer relationship management
- Product demonstration
- Cash handling
- Market trend analysis
- Team collaboration
- Effective communication
- Conflict resolution
- Attention to detail
- Professional demeanor
- Time management
- Customer service
- Multi-tasking strength
- Strategic planning
- Lead database management
- Exceptional customer service
Languages
English
Professional
Timeline
Sales Associate
Kebron general trading import export
02.2023 - 01.2025
Associate of Science - Survey
Mai Nefhi Institute of Technology
Similar Profiles
Allen ZhanAllen Zhan
Marketing Intern at Hangzhou DEGAIA Import & Export Trading Co.Marketing Intern at Hangzhou DEGAIA Import & Export Trading Co.
Jacques Omwenge MukuamiJacques Omwenge Mukuami
Construction Site Supervisor at Yalala Trading Import & ExportConstruction Site Supervisor at Yalala Trading Import & Export
Xue Wei ThienXue Wei Thien
Accounts Executive at Yi Qiang (Import & Export) Trading Pte LtdAccounts Executive at Yi Qiang (Import & Export) Trading Pte Ltd