YOMININU ADELEKE
Administrative Manager
Surrey
Summary
MBA professional with 10+ years of experience in administration, HR support, and project coordination across healthcare, financial services, and non-profit environments. Skilled in employee relations, recruitment, records management, scheduling, and office operations. Strong background in digital marketing support and project coordination, with a track record of driving efficient, compliant workflows in fast-paced settings.
Overview
4
4
Certifications
1
1
Language
Work History
Customer Service Officer
Heritage Bank
2022 - 2024
- - Delivered high-quality customer service, handling inquiries, complaints, and transactions with accuracy.
- - Processed daily financial transactions, balanced records, and ensured regulatory compliance.
- - Assisted branch management with administrative tasks, including reporting and document filing.
- - Promoted adoption of digital banking platforms, supporting client onboarding and troubleshooting.
- - Maintained up-to-date records for customer accounts and supported audits.
- - Trained junior staff on administrative and customer service procedures.
Healthcare Services Administrative Manager
Pauline Canadian Hospital
01.2014 - 2022
- - Managed all hospital administration, including HR, payroll, budgeting, and patient record systems.
- - Coordinated schedules for over 30 staff, ensuring efficient shift management and compliance with labor policies.
- - Implemented digital record-keeping systems, improving efficiency and reducing errors.
- - Prepared monthly financial and administrative reports for executive leadership.
- - Oversaw procurement and vendor contracts to ensure cost-effective operations.
- - Led employee onboarding, training, and development programs to improve retention.
- - Maintained strong communication with insurance providers, regulators, and external stakeholders.
Education
Master of Business Administration (MBA) - Business Administration
University Canada West
Vancouver, BC12-2025
B.Tech. - Computer Science
Ladoke Akintola University of Technology
Skills
- - Administrative & Executive Support
- - HR Administration & Employee Relations
- - Records & Document Management
- - Payroll & Benefits Coordination
- Customer support
- Data entry
- Microsoft Office Suite
- Time management
Certification
- Certified Digital Marketing Associate – University Canada West (2025)
Timeline
Healthcare Services Administrative Manager
Pauline Canadian Hospital
01.2014 - 2022
Customer Service Officer
Heritage Bank
2022 - 2024
Master of Business Administration (MBA) - Business Administration
University Canada West
B.Tech. - Computer Science
Ladoke Akintola University of Technology
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