Yoleymi Jacelyn Meza
Pittsburg
Summary
Motivated and detail-oriented professional with strong experience in customer service, team leadership, and administrative support. Currently pursuing a Medical Assistant certification to combine clinical knowledge with proven organizational and people skills. Recognized for reliability, adaptability, and delivering exceptional service in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Shift Leader & Cashier
Burger King
2022 - Current
- Supervised teams of up to 8 employees per shift, ensuring smooth and efficient operations.
- Delivered excellent customer service, quickly resolving issues to maintain customer satisfaction.
- Handled high-volume financial transactions, balanced registers, and managed daily sales reports.
- Trained and mentored new employees, leading to increased productivity and staff retention.
- Oversaw inventory management, monitored food safety compliance, and maintained a clean, organized environment.
- Recognized by management for reliability, leadership, and commitment to operational excellence.
Education
Medical Assistant Program - undefined
Carrington College
Pleasant Hill, CA01.2025
Skills
- Customer service excellence & effective communication
- Time management, scheduling, and multitasking
- Cash handling accuracy & POS system expertise
- Team leadership, supervision & new hire training
- Medical assistant training: vitals, patient intake, documentation
- Conflict resolution, adaptability, and problem-solving
- Strong organizational skills with attention to detail
- Bilingual communication in English and Spanish
Languages
English – Fluent
Spanish – Fluent
Certification
Blood borne pathogen and HIPPA training
CPR
Timeline
Medical Assistant Program - undefined
Carrington College
Shift Leader & Cashier
Burger King
2022 - Current
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