Yolanda P. Hernandez

• Managed customer inquiries through phone and email communications.
• Assisted in scheduling appointments for loan consultations and member services.
• Assist members with loan payments.
• Open CDS, checking or savings accounts..
• Balance transfers
• Cross Sell CU products.

• Managed customer inquiries through phone and email communications.
• Assisted in scheduling appointments for loan consultations and member services.
• Submitted wires.
• Assisted member with balance transfers , credit card payments and loan payments.

• Processed customer transactions efficiently and accurately.
• Assisted customers with account inquiries and service requests.
• Educated clients on banking products and services available.

• Assisted customers with online banking.

• Balancing vault.

• ordering cash for branch.

• Processed customer transactions efficiently and accurately.
• Assisted customers with account inquiries and service requests.
• Educated clients on banking products and services available.

•Assisted customers with safe deposit boxes.

• Processed customer transactions efficiently and accurately.
• Assisted customers with account inquiries and service requests.
• Educated clients on banking products and services available.

• Assisted customers with opening safe deposit boxes.

• Balancing vault.

• Managed correspondence and communications for Moriah Acquisitions' team.
• Organized files and maintained office records efficiently.
• Scheduled appointments and coordinated meetings for staff.
• Collected rents and agreements for staff.