Summary
Overview
Work History
Certification
Accomplishments
Timeline
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Yolanda Wetherell

Yolanda Wetherell

Gasquet,CA

Summary

Accomplished and certified Pharmacy Technician with over 15 years of experience in multiple pharmacy environments. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Pursuing a full time remote pharmacy technician position.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
09.2023 - 03.2024
  • Processed prior authorizations. (Full Time Remote)
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
  • Conducted patient follow-ups to confirm medication effectiveness and address concerns.

Pharmacy Technician

Devoted Health
01.2022 - 05.2023
  • Medication Adherence (Full Time Remote)
  • Assisted providers, pharmacist, and patients to help determine if they were taking the correct mediation for their diagnosis or if they needed a medication adherence intervention.
  • Instilled trust with patients by providing knowledge on how they could get assistance with High-Cost Medications.

Pharmacy Technician

UC Davis Medical Center
05.2012 - 12.2021
  • Inpatient Pharmacies including OR/ER, pediatric, and CIVA/CUDA.
  • Ensured Inpatient Technicians are completing their staff development and on-line competences.
  • Investigate and evaluate incident reports Communicate lessons learned through daily huddles, group emails and 1x1 discussions.

Pharmacy Technician

Knotts Pharmacy
03.2008 - 05.2012
  • Retail and non-sterile compounding Pharmacy
  • Medical insurance claims processing..
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Pharmacy Technician

Air Force Reserves
03.2006 - 03.2012
  • Worked inpatient and Outpatient including automated refill and BX pharmacy.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Pharmacy Technician

Joint Base Balad
01.2010 - 07.2010
  • Worked in the only inpatient/outpatient pharmacy on base.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Certification

  • Pharmacy Technician License
  • Pharmacy Certification (CPhT)

Accomplishments

  • Promoted to a pharmacy day technician supervisor leadership role to ensure proper procedures and policies are followed in sterile and non-sterile compounding areas.
  • Created a department wide day/evening technician block schedule for over 75 employees. This was accomplished with a dynamic excel spreadsheet that I developed myself utilizing excel functions. Technicians now have a set schedule to better promote quality of life.
  • Created an excel spreadsheet to capture an individual's cost of waste while sterile compounding. This helps identify where training needs to be improved. This continues to help with cost savings in our department.
  • Played a vital role in developing an emergency IV low risk segregated compounding area (SCA).
  • Trained pharmacists and technicians on how to use Simplifi 797 to make it easier for staff to know their work expectations.
  • Worked with other technician supervisors on hiring and on-boarding new technicians.
  • Efficiently trained Army troops on Air Force pharmacy procedures in a deployed location.

Timeline

Pharmacy Technician

CVS Pharmacy
09.2023 - 03.2024

Pharmacy Technician

Devoted Health
01.2022 - 05.2023

Pharmacy Technician

UC Davis Medical Center
05.2012 - 12.2021

Pharmacy Technician

Joint Base Balad
01.2010 - 07.2010

Pharmacy Technician

Knotts Pharmacy
03.2008 - 05.2012

Pharmacy Technician

Air Force Reserves
03.2006 - 03.2012
Yolanda Wetherell