Yolanda Valencia
Antelope
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Panda Express
Roseville
07.2024 - 02.2025
- Assisted customers with menu selections and answered questions promptly.
- Maintained cleanliness and organization of the dining and serving areas.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Recommended, selected, located, and obtained products to meet customer needs.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Verified that all coupons were valid prior to processing them into the system.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted and balanced cashier drawers.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Addressed customer questions and concerns regarding products and services.
- Adhered to food safety standards while preparing and serving menu items.
- Greeted customers and provided friendly customer service.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Handled cash, credit, and debit transactions accurately and securely.
Skills
- Responsible
- Cash handling
- Teamwork
- Customer service
Timeline
Customer Service Cashier
Panda Express
07.2024 - 02.2025