YOLANDA TROYER
Sacramento
Summary
Dynamic Project Manager and Product Owner with over a decade of experience driving high-impact initiatives across the corporate, non-profit, and public sectors. A proven leader in Agile and SAFe methodologies, I specialize in translating complex business requirements into technical solutions, notably managing projects within Cisco’s $12B Services Portfolio. My background spans from spearheading operational efficiency through process mapping and workflow redesign to facilitating high-level stakeholder workshops and executive communications. Whether leading offshore development teams or managing multi-million dollar grant programs, I am dedicated to fostering collaboration and delivering measurable business outcomes.
Overview
15
15
years of professional experience
Work History
Product Owner / Project Manager
Cisco Systems
San Jose, CA
01.2014 - 01.2026
- Managed multiple complex projects supporting Cisco's $12B Services Portfolio
- Led transformation of the service offer enablement tool improving governance and operational efficiency
- Coordinated development of a web-based catalog of Cisco services supporting portfolio visibility
- Partnered with business leaders and IT teams to gather and implement business requirements to meet EAS technical parameters
- Facilitated stakeholder workshops and executive communication
- Coordinated Agile delivery across bi-coastal and offshore teams
- Pulled SQL queries to facilitate data discrepancy fixes, user story requirements, and internal customer needs
Executive Assistant
Uplift Family Services
Sacramento, CA
01.2017 - 01.2019
- Managed strategic projects supporting operational initiatives directed by the COO
- Led redesign of the contract tracking and analytics process
- Coordinated multi-day leadership development events for executives
- Developed presentations and documentation for senior leadership
Project Manager
CA Office of Statewide Health Planning & Development
Sacramento, CA
01.2012 - 01.2013
- Coordinated engineering meetings and program initiatives across California
- Managed project review applications from intake through invoicing
- Administered meeting budgets and coordinated accounting for payments and travel
Project Manager
CA Office of Statewide Health Planning & Development
Sacramento, CA
01.2011 - 01.2012
- Managed multi-million dollar Song Brown Training Program grants
- Conducted program data analysis and legislative reporting
Skills
- Stakeholder Engagement; Executive Communication; Strategic Planning; Multi-Priority Management; Problem Solving & Transformation; Project & Program Management; Business Requirements Documentation; Customer Relationship Management; Event & Meeting Coordination; Resource Management
SOFT SKILLS
- Agile & SAFe Methodologies; Product Ownership; Business Requirements Documentation; Workflow & Process Mapping; Data Analytics & Reporting; Software Proficiency; Project Governance; Microsoft Office (Excel, Word, PowerPoint, Access, Outlook, Visio); Networking (Cisco, Novell, Groupwise)
TECHNICAL SKILLS
Timeline
Executive Assistant
Uplift Family Services
01.2017 - 01.2019
Product Owner / Project Manager
Cisco Systems
01.2014 - 01.2026
Project Manager
CA Office of Statewide Health Planning & Development
01.2012 - 01.2013
Project Manager
CA Office of Statewide Health Planning & Development
01.2011 - 01.2012