Yolanda Saquing
Calgary,Alberta
Summary
Dynamic and results-oriented professional with proven expertise in store organization and staff training and development honed at ABC Liquor and David Saloon. Excelled in enhancing customer satisfaction and mentoring staff, significantly improving store operations. Skilled in inventory control and fostering positive work environments, demonstrating exceptional counseling and assessment abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Retail Supervisor
ABC Liqour
02.2014 - 08.2024
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Assistant Manager
David Saloon
03.2009 - 11.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Bachelor of Science - Bachelor Of Science In Psychology
Emilia Aguinaldo College
Manila03.2001
Skills
- Task Delegation
- Store Organization
- Inventory Control
- Staff Training and Development
- Counseling Skills
- Assessment and Evaluation Skills
Languages
English
Full Professional
Certification
K-Managers Programme Training
ECE Certificate Level 1
Timeline
Retail Supervisor
ABC Liqour
02.2014 - 08.2024
Assistant Manager
David Saloon
03.2009 - 11.2013
Bachelor of Science - Bachelor Of Science In Psychology
Emilia Aguinaldo College
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