YOLANDA JARA
Hawthorne
Summary
Dynamic Quality Assurance Nurse with a proven track record at LA BREA REHABILITATION CENTER, enhancing patient care through quality improvement initiatives and rigorous compliance monitoring. Skilled in patient safety and compassionate communication, I successfully reduced safety incidents and fostered a culture of excellence among nursing staff, ensuring high standards of care delivery.
Professional in healthcare with strong expertise in quality assurance and patient safety. Known for collaborative team efforts and adaptability to changing needs. Skilled in clinical assessments, regulatory compliance, and process improvements. Valued for critical thinking, attention to detail, and effective communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Quality Assurance Nurse
LA BREA REHABILITATION CENTER
04.2022 - Current
- Conducted thorough patient assessments to ensure adherence to quality assurance standards.
- Developed and implemented quality improvement initiatives to enhance patient care processes.
- Collaborated with interdisciplinary teams to address quality concerns and improve health outcomes.
- Monitored compliance with regulatory requirements, ensuring high standards of nursing practice.
- Trained nursing staff on best practices for quality assurance protocols and procedures.
- Facilitated regular audits of patient care documentation for accuracy and completeness.
- Provided ongoing education and support for nursing staff in understanding and adhering to quality assurance standards, fostering a culture of excellence within the department.
- Facilitated interdisciplinary collaboration for the development and implementation of evidence-based practice guidelines, promoting consistency in patient care delivery.
- Improved patient care quality by conducting thorough audits of nursing practices and documentation.
- Reduced patient safety incidents by providing comprehensive training on best practices in infection control and prevention.
- Enhanced compliance with regulatory standards through diligent monitoring of nursing procedures and protocols.
- Supported continuous improvement initiatives, leading to higher patient satisfaction scores and overall better care outcomes.
- Evaluated patient histories, complaints, and current symptoms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Charge Nurse
BEVERLY HILLS REHABILITATION CENTER
03.2021 - Current
- Assisted in patient care by monitoring vital signs and documenting changes in health status.
- Coordinated with nursing staff to ensure effective communication regarding patient needs and treatments.
- Supported implementation of safety protocols to enhance patient care and minimize risks.
- Collaborated with interdisciplinary teams to streamline patient admission processes.
- Developed strong relationships with patients, providing compassionate support during treatment processes.
- Adapted quickly to dynamic healthcare environments while prioritizing urgent patient needs effectively.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Supervised and managed daily scheduling, tasking, and administration.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Medical Assistant
Kaiser Permanente
08.2004 - 02.2020
- Administered patient assessments and collected medical histories to support healthcare team efficiency.
- Assisted in scheduling appointments and managing patient flow, enhancing operational effectiveness.
- Coordinated with medical staff to ensure accurate documentation of patient information and treatment plans.
- Educated patients on medication usage and follow-up care, improving overall patient satisfaction.
- Led infection control initiatives, implementing best practices to maintain a safe clinical environment.
- Mentored junior medical assistants, fostering skill development and promoting teamwork within the clinic.
- Streamlined administrative processes through effective use of electronic health record (EHR) systems, improving data accuracy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Education
LVN - LVN
American Career College
CA02-2021
Certificate - MEDICAL ASSISTANT
American Career College
CA08-2004
Skills
- Patient safety
- Clinical expertise
- Healthcare management
- Quality improvement
- Audit preparation
- Responsibility delegation
- Quality improvement reports
- Teamwork
- Problem-solving
- Medication administration
- Time management
- Multitasking
- Compassionate and caring
- Basic life support
- Excellent communication
- Critical thinking
- CPR certification
- Active listening
- Adaptability and flexibility
- Dementia care
- Patient care assessment
- Monitoring vital signs
- Electronic health records
- Vitals monitoring
- Physical assessment
- Wound care
- Safety protocols
- Task prioritization
- Infection control
- Accurate documentation
- Interpersonal skills
- Documentation
- Training staff
- Intake and discharge
Languages
Spanish
Full Professional
Timeline
Quality Assurance Nurse
LA BREA REHABILITATION CENTER
04.2022 - Current
Charge Nurse
BEVERLY HILLS REHABILITATION CENTER
03.2021 - Current
Medical Assistant
Kaiser Permanente
08.2004 - 02.2020
LVN - LVN
American Career College
Certificate - MEDICAL ASSISTANT
American Career College
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