Summary
Work History
Education
Skills
Languages
Timeline
Generic
Yolanda Fuentes

Yolanda Fuentes

Commerce

Summary

Detail-oriented Pharmacy Technician with strong problem-solving and workflow optimization skills. Processing and inventory management. Skilled in training staff and implementing workflow improvements to enhance pharmacy efficiency and patient care outcomes

Work History

Pharmacy Technician

ST. John's Medical Plaza Pharmacy
Santa Monica, CA
2002 - 2016
  • Processed medication orders accurately using pharmacy management software.
  • Assisted pharmacists in preparing and dispensing prescriptions efficiently.
  • Maintained inventory levels, ensuring availability of medications and supplies.
  • Trained new staff on operational procedures and safety protocols consistently.
  • Implemented workflow improvements to enhance pharmacy efficiency and reduce errors.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Resolved third-party billing, computer system and customer service issues.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

Pharmacy Technician License -

American Career College
CA

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Pharmacy and customer records management
  • Drug inventory control
  • Pharmacy software proficiency
  • Quality assurance and control
  • Customer service
  • Inventory management
  • Employee training
  • Insurance claim processing software

Languages

English

Spanish

Timeline

Pharmacy Technician

ST. John's Medical Plaza Pharmacy
2002 - 2016

Pharmacy Technician License -

American Career College
Yolanda Fuentes