Yolanda Flores
Rio Linda
Summary
Management professional with strong ability to oversee daily operations and optimizing workflow efficiency. Committed to collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, while maintaining focus on leadership and communication.
Overview
5
5
years of professional experience
Work History
Shift Manager
Burger King
08.2024 - Current
- Coordinated shift schedules to optimize staffing levels during peak hours and maintain efficiency.
- Resolved customer complaints with professionalism, enhancing overall guest satisfaction and experience.
- Conducted regular quality checks on food items to uphold health standards and compliance regulations.
- Assisted in maintaining cleanliness and organization of work areas, promoting a safe environment.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Shift Manager
Jack in the Box
06.2021 - 08.2024
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
- Maintained compliance with health and safety regulations, ensuring safe working environment.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
Education
High School Diploma -
Woodland High School
Woodland, CAAssociate of Science - Biology
American River College
Sacramento, CA06-2028
CCMA - Certified Clinical Medical Assistant - Medical Assistant
CALRegional
Roseville, CA01-2026
Skills
- Decision-making
- Customer service focus
- Punctual and reliable
- Problem-solving
- Communicator
Languages
English
Spanish (Speak, Read and Write)
Interests
- Reading
- Animal Care
Timeline
Shift Manager
Burger King
08.2024 - Current
Shift Manager
Jack in the Box
06.2021 - 08.2024
High School Diploma -
Woodland High School
Associate of Science - Biology
American River College
CCMA - Certified Clinical Medical Assistant - Medical Assistant
CALRegional