Yolanda Fernandez
McFarland,CA
Summary
I've worked over 25 years in the medical field, and I'm looking to change my career at this point in my life. I am excellent in prioritization, time-management skills and relationship building. I pay attention to detail, I also have great customer service skills.
Overview
22
22
years of professional experience
Work History
Frontend Cashier/ Overnight Stocker
Walmart Inc
Wasco, CA
09.2024 - Current
- Stocking and arranging items on shelves neatly.
- Reporting damaged merchandise to managers.
- Labeling items with the correct prices.
- Creating special displays for promotional items.
- Accuracy in transactions, and speed of execution.
- Excellence in customer service, and the ability to manage stress.
- Good organization, and the ability to work as part of a team.
Sale Associate-Lead Cashier
Dollar General Store
McFarland, CA
01.2022 - 06.2022
- Warmly welcomed 20+ customers per shift into the store, offered advice on products, and assisted with finding merchandise.
- Provided exceptional customer service to 10-20+ customers per shift, building rapport with customers and providing them with high-quality service while anticipating their needs and wants to ensure customer satisfaction.
- Regularly ensured all shelves, refrigerator/freezer and displays were adequately coordinated and stacked neatly for better inventory control and customer access.
- Document refrigeration and freezer temperatures. Rotate frozen products and produce.
- Diligently handled transactions including POS, credit, cash, and exchange/returns to ensure the accuracy of both cash flow and customer orders.
- Maintain the front and back entrance free from clutter for safety, and walk around the exterior to remove any trash. Observing aisles from any hazards.
- Assist in training new hires.
- Open and prepare the store for daily business and close by securing all cash registers. Assuring all doors are locked, and settling alarm among existing the property.
CV Rehab PCP-Monitor Tech/CNA
Bakersfield Heart Hospital
Bakersfield, CA
08.2013 - 09.2020
- Provided individualized support and attention to each patient's needs and monitored vital signs and obtained blood sugar checks of 20+ patients daily.
- Schedule and reschedule patients appointments as needed, and reminder calls.
- Maintaining cleanliness of the facility and work area. Proper biohazard clean up after every patient blood sugar checks or lab draws.
- Assist in rehabilitation plans tailored to each patient's needs, abilities, and medical condition.
- Provided 25+ assisting and observing telemetry monitoring patients' motion and passive exercise therapy three times a week.
- Complete inventory of medical and office supplies. Document monthly check on crash cart and glucose monitors solutions.
- Answer and direct all incoming calls. Verify patients' insurances, submit documentation as needed.
Certified Nurses Assistant- Temp
Cross Country Medical Staffing Network
Bakersfield, CA
10.2003 - 08.2013
- Assisted 15+ residents each shift with daily living activities, ensuring they were on time for all meals and activities.
- Provide social and emotional support to improve residents' morale.
- Helped residents with daily hygiene, including showering; oral and peri care; incontinence care; and minimizing rashes, sores, and soiling.
- Observed physical and emotional changes, and reported patient conditions to nurses.
- Transferred patients using Gait Belts, Hoyer Lifts, and EasyStands as needed, ensuring patient safety and comfort.
- Followed LPN or RN instructions for range-of-motion activities for patients.
- Assisting RN and Correctional Officers during the intake process of level IV prisoners to evaluate healthcare needs and placement of inmates due to medical, psych, safety, infectious disease, etc.
Education
High School Diploma - Medical Billing/Coding
UEI College
Bakersfield, CA02.2022
Phlebotomy Tech
Liberty Career College
Bakersfield, CACNA - undefined
Shafter Convalescent
Shafter, CA10.1995
Skills
- Detailed oriented and prioritizing
- Customer service skills
- Problem solving skills
- Time management and flexibility
- Interpersonal skills and team player
- Documentation skills and Record-keeping in EMRs
- Verbal and written communication skills
- Microsoft Word, excel, outlook and powerpoint
- Medical terminology
- Personal protective equipment
- Handling biohazard waste
- Basic knowledge of EKG/ECG interpretation
- Cash handling, POS, and basic math skills
- Weighting, scanning, and bagging items carefully
- Restocking and rotating refrigerator/freezer shelves
- Maintaining and securing the front and back entrance
Timeline
Frontend Cashier/ Overnight Stocker
Walmart Inc
09.2024 - Current
Sale Associate-Lead Cashier
Dollar General Store
01.2022 - 06.2022
CV Rehab PCP-Monitor Tech/CNA
Bakersfield Heart Hospital
08.2013 - 09.2020
Certified Nurses Assistant- Temp
Cross Country Medical Staffing Network
10.2003 - 08.2013
CNA - undefined
Shafter Convalescent
High School Diploma - Medical Billing/Coding
UEI College
Phlebotomy Tech
Liberty Career College