Yolanda Atabo
Tecumseh,ON
Summary
Experienced service worker specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Developmental Service Worker
Windsor-Essex Catholic District School Board
09.2021 - Current
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Initiated crisis intervention strategies when needed to diffuse difficult situations
- Observed behavior or attitude to identify potential issues before becoming problematic
- Provided emotional support during times of distress or crisis
- Encouraged self-advocacy among students
- Researched and identified appropriate resources for student’s needs
- Utilized effective communication techniques when interacting with students, colleagues, and families
- Supported students in finding meaningful, employment opportunities or volunteer work placements
- Followed strict data confidentiality rules to keep students’ information secure
- Assisted clients with daily living activities to promote self-sufficiency and personal growth.
- Collaborated effectively with other service providers such as healthcare professionals or educators in order to facilitate holistic care for clients.
- Improved quality of life for clients through effective communication, relationship building, and emotional support.
Personal Support Worker
Private Families
01.2019 - Current
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring
- Developed strong interpersonal skills through providing compassionate care
- Assisted residents in activities of daily living to maintain health and dignity
- Proficient in providing personal care such as bathing, dressing, grooming and toileting
- Engaged clients through conversation and companionship, promoting independence
- Responded to resident dining needs and assisted with feeding
- Knowledgeable about handling emergency situations effectively
- Provided proper care and observation of patient's skin to prevent breakdown
- Reported health changes and provided proper documentation to appropriate staff
- Demonstrated ability to provide emotional support and guidance for individuals in need
- Responded quickly to emergency situations and provided necessary first aid
- Can use adaptive devices such as wheelchairs, walkers, and lifts for mobility assistance
- Able to perform range of motion exercises, transfer techniques and other therapeutic treatments as prescribed by physician and nurse practitioner
- Compassionate professional with experience providing end-of-life care including pain management and comfort measures.
Developmental Service Worker
Family Respite Services
09.2018 - Current
- Organized recreational activities for people supported to promote physical health, positive relationships, and leisure enjoyment
- Assisted people supported in accessing community resources such as housing, education, employment, and healthcare services
- Assessed safety needs by monitoring environment for potential risks
- Provided supportive counseling to people supported to help manage daily living activities and develop social skills
- Educated families about disability related issues such as behavior management strategies, nutrition, and medication administration
- Maintained accurate records of progress towards identified goals
- Provided crisis intervention during times of acute distress or behavioral escalation
- Utilized best practice approaches such as person-centered planning, positive behavior supports and evidence-based interventions to promote independence.
- Implemented crisis intervention techniques to de-escalate challenging behaviors while maintaining the safety of all involved parties.
Mad Science Instructor
Mad Science of Windsor and Chatham-Kent
02.2020 - 01.2021
- Developed and implemented science curriculum for students of all ages
- Communicated regularly with parents regarding their child's academic progress
- Contributed to school-wide initiatives aimed at improving overall academic performance by sharing insights gained from analyzing assessment data within science department.
- Evaluated student progress through formative and summative assessments, providing timely feedback to support ongoing growth.
- Coached students preparing for science competitions such as Science Olympiad or STEM programs.
- Developed and refined curriculum materials, ensuring alignment with state standards and objectives for science education.
After School Instructor, Supply Teacher
Windsor-Essex Public School
03.2019 - 01.2021
- Established relationships with parents and guardians to ensure information was properly relayed and safety planes were in place.
- Encouraged active participation from all students in classroom
- Collaborated with other teachers to plan lessons, develop curriculum materials, and evaluate student achievement.
- Provided individual and group teaching to 30 students to motivate and instill enthusiasm for learning.
SSAH Support Worker
Private Families
01.2014 - 01.2023
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Provided compassionate care and support to individuals with physical disabilities, mental health issues and learning difficulties
- Kept clients engaged in social networks and communities for personal health and growth.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Supported clients in accessing community resources and leisure activities
- Encouraged client independence through goal setting and problem-solving techniques
- Liaised with family members regarding care needs of their loved ones
- Developed positive behavioral management plans for challenging behaviors.
Education
Diploma - Developmental Service Worker
Cambrian College
Greater Sudbury, ON01.2020
Diploma - Journalism/ Public Relations
St. Clair College
Windsor, ON01.2012
Accredited TESOL Certification - English Teacher
Edmonton, Alberta
Edmonton, AB01.2011
Skills
- Positive Reinforcement
- Transportation Assistance
- Individualized Support Planning
- Self-Advocacy Support
Training Certificates
- CPR/AED Level C, 09/21/22, 09/20/25
- Police Clearence and Vulnerable check, 2024
- Driver Abstract, 2024
- Medical fit to work, 2024
- TB 2 step test, 2024
- Covid-19 2 Vaccination, 2022
- Immunizations up to date
- Class B Licensed
Languages
English
Native or Bilingual
Timeline
Developmental Service Worker
Windsor-Essex Catholic District School Board
09.2021 - Current
Mad Science Instructor
Mad Science of Windsor and Chatham-Kent
02.2020 - 01.2021
After School Instructor, Supply Teacher
Windsor-Essex Public School
03.2019 - 01.2021
Personal Support Worker
Private Families
01.2019 - Current
Developmental Service Worker
Family Respite Services
09.2018 - Current
SSAH Support Worker
Private Families
01.2014 - 01.2023
Diploma - Developmental Service Worker
Cambrian College
Diploma - Journalism/ Public Relations
St. Clair College
Accredited TESOL Certification - English Teacher
Edmonton, Alberta
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