Yoko Sasahara
Vancouver
Summary
Friendly, motivated, and service-oriented individual with over 5 years of experience in the food and beverage industry. Passionate about providing exceptional hospitality and creating memorable dining experiences. Skilled at working in fast-paced environments, supporting team efficiency, and building strong rapport with customers. Seeking a position where I can contribute my strong communication skills, attention to detail, and positive energy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Waitstaff / Team Leader
Unagi no Naruse
01.2023 - 01.2025
- Served up to 150 guests per shift during busy lunch hours in a casual dining restaurant. Led a team of 10 staff, ensuring smooth operation and positive team communication. Trained new staff on customer service standards and menu knowledge. Delivered friendly, personalized service to both local and international customers. Received a rare tip from a foreign guest in Japan for outstanding hospitality.
Sales Representative
Simple Inc. (Hotel Consulting Company)
01.2021 - 01.2025
- Communicated with hotel managers to propose service and pricing improvements. Gained valuable communication and presentation skills in B2B environments. Developed adaptability and professionalism through client interactions.
Sales Representative
Yomiuri seibu IS (Newspaper ad agency)
01.2017 - 01.2023
- Handled advertising proposals and negotiations with multiple corporate clients. Honed skills in scheduling, customer relationship management, and communication.
Waitstaff (Part-Time)
Izakaya White house
01.2013 - 01.2017
- Delivered warm and attentive service in a lively izakaya setting. Memorized menu items and took orders efficiently during busy hours. Built strong connections with regular customers and handled repeat clientele with care. Balanced multiple tables while maintaining a friendly and welcoming demeanor.
Education
Pre-Advanced Class
ILAC
Vancouver, BC07-2025
Bachelor's degree - English
Fukuoka University
Fukuoka01.2017
Skills
- Expert professional customer service
- Fluent in Japanese; comfortable serving international guests
- Efficient and focused under pressure
- Strong teamwork and leadership skills
- Building lasting relationships with repeat customers
VISA Status
Currently holding a Working Holiday Visa, valid until May 9th 2026
Languages
English
Professional Working
Japanese
Native or Bilingual
Certification
・EIKEN Test in Practical English Proficiency,
Grade 2(CEFR ; levelB1)
・Serving It Right
Timeline
Waitstaff / Team Leader
Unagi no Naruse
01.2023 - 01.2025
Sales Representative
Simple Inc. (Hotel Consulting Company)
01.2021 - 01.2025
Sales Representative
Yomiuri seibu IS (Newspaper ad agency)
01.2017 - 01.2023
Waitstaff (Part-Time)
Izakaya White house
01.2013 - 01.2017
Pre-Advanced Class
ILAC
Bachelor's degree - English
Fukuoka University
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