Yohannis Yeshigult
Calgary,AB
Summary
Dynamic sales associate with a proven track record at Yellow Sub, excelling in customer service and sales training. Enhanced customer engagement through effective upselling strategies, driving repeat business. Skilled in teamwork and problem-solving, I fostered strong relationships and implemented visual merchandising that significantly increased foot traffic.
Overview
9
9
years of professional experience
Work History
Sales Associate
Yellow Sub
02.2020 - 09.2025
- Trained team members on sales techniques and product knowledge to enhance customer engagement.
- Managed inventory levels, ensuring product availability and optimal stock rotation.
- Developed and maintained strong relationships with customers to drive repeat business.
- Assisted in visual merchandising to create appealing product displays that increased foot traffic.
- Monitored competitor activity to identify market trends and adjust sales tactics accordingly.
- Implemented upselling strategies that improved overall sales performance and customer satisfaction.
Day Porter
Sheraton Pretoria Hotel
04.2016 - 01.2020
- Maintained cleanliness and organization of public areas, ensuring guest satisfaction and comfort.
- Assisted with setup and breakdown of event spaces, facilitating smooth operations for meetings and functions.
- Monitored supply levels, restocking cleaning materials to ensure uninterrupted service delivery.
- Conducted regular inspections of facilities to identify maintenance needs and report issues promptly.
- Collaborated with housekeeping staff to uphold high cleanliness standards across hotel premises.
- Implemented waste management practices, promoting sustainability initiatives within the hotel environment.
Education
High School Diploma -
Adis Ketama
Adis Abeba Ethiopia06-2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Guest relations
- Sales training
- Cleaning techniques
Languages
English
Professional Working
Timeline
Sales Associate
Yellow Sub
02.2020 - 09.2025
Day Porter
Sheraton Pretoria Hotel
04.2016 - 01.2020
High School Diploma -
Adis Ketama