Yohannes Nirayo
Calgary,AB
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
6
6
years of professional experience
Work History
President
Amhara youth (Youth non-profit organization)
Calgary, AB
02.2021 - Current
- Provided visionary leadership and strategic direction to the organization.
- Developed and implemented long-term strategic plans to achieve the organization's mission and goals.
- Led the organization through periods of growth and change, ensuring alignment with core values and objectives.
- Collaborated with the board of directors to establish and execute organizational policies and goals.
- Facilitated effective board meetings, ensuring informed and engaged board members.
- Oversaw all fundraising activities, including donor relations, grant writing, and event planning.
- Secured financial support from individuals, businesses, and foundations, increasing annual revenue.
- Directed the development, implementation, and evaluation of programs and services.
- Served as the primary spokesperson for the organization, representing it to the public, media, and stakeholders.
Team Lead
Curo Financial
Calgary, AB
12.2018 - Current
- Assists the store manager in preparing annual plans for the store.
- Help train, motivate, develop, and discipline staff to meet operating objectives and facilitate future growth.
- Helps maintain accountable cash controls and ensure that no compromise occurs.
- Generate a report reflecting the status of accounts receivable and the collection efforts for ongoing monitoring and management.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Developed strong relationships with clients through excellent customer service skills.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Analyzed business performance data and forecasted business results for upper management.
Education
Bachelor of Science - Information Technology - Cybersecurity
SAIT
Calgary06-2024
Skills
- Staff Training
- Project Management
- Program Management
- Budget Management
- Leadership Team Building
- Customer Service
- IT Security Management
- Network security measures
- Network configuration
- Research and analysis
- Data Entry
- Invoice Processing
- Proficiency in Excel, Word, Powerpoint and Outlook
Timeline
President
Amhara youth (Youth non-profit organization)
02.2021 - Current
Team Lead
Curo Financial
12.2018 - Current
Bachelor of Science - Information Technology - Cybersecurity
SAIT
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