Experienced in thriving within fast-paced, dynamic environments, demonstrating adaptability and efficiency. Strong active listening skills, with a focus on knowledge retention and execution to effectively solve problems. Delivered exceptional customer service by professionally addressing inquiries and resolving complaints in a respectful and accommodating manner. Collaborative team player with the ability to work independently, demonstrating initiative and accountability. Proficient in Microsoft Office Suite, with advanced expertise in Microsoft Excel for data analysis and process optimization. Excellent communicator with strong verbal and written skills, ensuring clarity and effectiveness in all interactions.