Yohanes Yoseph
Los Angeles
Summary
Customer-oriented Wireless Sales Associate with thorough knowledge of company's products and services and familiarity of customer and market dynamics. Versed in assessing customer needs, maintaining stock and cross-selling products. Proficient in POS system operations coupled with positive, energetic demeanor.
Overview
2
2
years of professional experience
Work History
Mobile Expert
Wireless Vision, T-Mobile
10.2022 - Current
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Accepted and processed payments and purchases for new equipment using POS system.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Tracked and recorded department inventory of products.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
Seasonal Sales Associate
Footlocker.com Inc.
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - Business Administration And Management
El Camino College
Torrance, CA06.2025
Skills
- Inventory Oversight
- Sales Assistance
- Cash Register Systems
- Project Requirements
- Device Activation
- Cellphone Features
- Suggestive Selling
- Team Cooperation
- Strong Communication and Interpersonal Skills
Languages
Amharic
Full Professional
Timeline
Mobile Expert
Wireless Vision, T-Mobile
10.2022 - Current
Seasonal Sales Associate
Footlocker.com Inc.
10.2021 - 01.2022
Associate of Arts - Business Administration And Management
El Camino College
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