Yohana Mebrahtu
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cleaner
Royal Care International Hospital
Khartoum, Sudan
05.2018 - 02.2022
- Responded promptly to all customer complaints regarding cleanliness issues.
- Inspected rooms for cleanliness prior to guest arrival.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Provided assistance with laundry services when needed.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Emptied wastebaskets and replaced liners.
- Sanitized frequented areas and equipment using approved supplies.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Followed company uniform, performance and security policies with every job.
Pastry Helper
LUXURY PASTRY & RESTAURANT
Khartoum, Sudan
03.2017 - 04.2018
- Assisted with the preparation of all pastries, including cakes, tarts and cookies.
- Provided customer service by responding to customer inquiries about products being sold.
- Cleaned utensils, equipment and workspace after each shift.
- Ensured that all tools were properly stored after use.
- Stocked ingredients needed for pastry production.
- Followed instructions from head chef in preparing doughs, batters and icings.
- Measured and weighed ingredients accurately according to recipes.
- Ensured that all food items were prepared correctly within set time limits.
- Adhered to company policies regarding sanitation and hygiene practices at all times.
- Performed light baking tasks such as baking cookies or muffins when needed.
Education
Eritrean Secondary School
Khartoum,Sduan09-2018
Skills
- Housekeeping
- Problem-solving
- Efficient cleaning techniques
- Team collaboration
- Customer service
Affiliations
- Mindfulness Based Employment Support Program CCIS Calgary Jan-Feb 2023
References
References available upon request.
Timeline
Cleaner
Royal Care International Hospital
05.2018 - 02.2022
Pastry Helper
LUXURY PASTRY & RESTAURANT
03.2017 - 04.2018
Eritrean Secondary School