Concierge
Regal
- Solve the queries of the customers, find solution
- Answering the phone calls, mails, getting feedback, send notifications
- Guest suite bookings check-in and check-out, party room bookings, elevators bookings etc.
Yogita Rani
Dartmouth
Summary
Detail-oriented and customer-focused professional with a proven track record in front desk operations. Seeking a challenging position where I can leverage my skills in guest services, reservations, and complaint resolution to contribute to the success of a dynamic hospitality team.
Work History
Office Admin
Trans Emerge Company
- Greeting visitors
- Handling queries and complaints via phone, email and general correspondence
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Managing meeting room availability.
Restaurant Server
Xwaash
- Serves patrons with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Take orders from the customer.
Restaurant Server
Punjabi Champ Corner
- Serves patrons with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Take orders from the customer.
Office Administration
St. Mary's School
- Handle all students and teacher data, Examination controller, Payrolls, software's- E-Punjab, Smart classes etc.
Education
Enterprise Content Management (IT) -
Conestoga College
12.2021
Post Graduate Diploma in Computer Application (IT) -
05.2016
B.Sc. and M.Sc. Honor’s in Economics -
Punjabi University Campus
05.2014
B.Ed. -
Punjabi University Campus
05.2012
Skills
- Front desk operations
- Customer service and complaint resolution
- Emergency and safety procedures
- Cash handling and financial transactions
- Clerical duties and organizational skills
Websites
Languages
Punjabi
Hindi
English
Current Status
On Work Permit
Availability
Full time (Monday to Sunday)
Timeline
Concierge
Regal
Office Admin
Trans Emerge Company
Restaurant Server
Xwaash
Restaurant Server
Punjabi Champ Corner
Office Administration
St. Mary's School
Enterprise Content Management (IT) -
Conestoga College
Post Graduate Diploma in Computer Application (IT) -
B.Sc. and M.Sc. Honor’s in Economics -
Punjabi University Campus
B.Ed. -
Punjabi University Campus
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