Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yogita Korat

Calgary,Canada

Summary

An experience assistant manager worked in all aspects of running a successful retail stores, including opening and closing procedures, banking, merchandising, counting inventory, maintain store standards by following monthly merchandising calendars, recruiting & training development of staff. Effectively motivate employees to performance excellence and fosters a team environment focused on group success that leads to store success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Dollarama
12.2024 - Current
  • Created and maintained safe and secure work environments for employees.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Assisted in recruiting, hiring and training of team members.
  • Provides support to the Store Manager in overseeing the daily retail store operations
  • Make sure that company rules and regulations are explained, understood and followed by all team members.
  • The inventory counts are done in a prompt and precise manner in order to have proper resupply of goods and ensures that established merchandising practices are followed.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Acting Store Manager

Dollarama
05.2023 - 11.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Resolve customer concerns, issues, and inquiries.
  • Merchandising: Manage and oversee the resources of the store to maximize results and store appearance while making sure to constantly have inventory on the shelves.
  • Manage, supervise, and organize the reception and stocking of merchandise.
  • Manage, supervise and assist with merchandising activities in the warehouse and in the store.
  • Address and assist with staffing requirements and recruitment needs.
  • Ensure that employees work safely by following health and safety procedures.
  • Key holding duties: Opening and closing the store.
  • Ensure store cleanliness.
  • Participation in inventory control and loss prevention processes.
  • Manage and prepare work schedules.
  • Administrative duties: employee paperwork and employee files, sending paperwork to the head office.
  • Recruit employees, manage their performance and dismiss as needed.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.


Assistant Manager

Dollarama
05.2015 - 04.2023
  • Provides support to the Store Manager in overseeing the daily retail store operations
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Make sure that company rules and regulations are explained, understood and followed by all team members
  • The inventory counts are done in a prompt and precise manner in order to have proper resupply of goods
  • support the Store Manager with daily store operations.
  • Act as the manager on duty in the absence of the Store Manager.
  • Supervise and coordinate store staff.
  • Assign duties to employees and provide feedback.
  • Operate a cash register. Cashier duties.
  • Resolve customer concerns, issues, and inquiries.
  • Merchandising: Supervise and coordinate the resources of the store to maximize results and store appearance while making sure to constantly have inventory on the shelves.
  • Supervise and organize the reception and stocking of merchandise.
  • Supervise and assist with merchandising activities in the warehouse and in the store.
  • Train new and current employees on key store processes.
  • Provide quality customer service during operating hours.
  • Address and assist with staffing requirements and recruitment needs.
  • Ensure that employees work safely by following health and safety procedures.
  • Key holding duties: Opening and closing the store.
  • Ensure store cleanliness.
  • Participation in inventory control and loss prevention processes.
  • Prepare work schedules. · Supports with recruitment, performance management and dismissals as required.

Event Manager

Icorps India
11.2010 - 01.2011
  • Create event for youth and Children's
  • Responsible for whole event
  • Advertising in college, schools and city
  • Maintain Accounts, Payments, invoices and year end financial report

Education

Master of Business Administration - Human Resources

GUJARAT University
03.2012

Bachelor in Business administration -

GUJARAT University
03.2011

Skills

  • Call Center
  • CSR
  • Customer Care
  • Customer Support
  • Customer Service
  • Assistant Manager Experience
  • Store Management Experience
  • Management
  • Recruiting
  • Merchandising
  • Human Resources
  • Supervising Experience
  • Cash Handling
  • Problem-solving
  • Team building and leadership
  • Store opening and closing
  • Staff supervision
  • Store operations
  • Stock management
  • POS systems operations
  • Employee scheduling
  • Hiring and training
  • Loss prevention
  • Work Planning and Prioritization
  • Staff management
  • Goals and performance
  • Transaction processing
  • Stock rotations
  • Strategic merchandising
  • Incident reports
  • Vendor management
  • Verbal and written communication
  • Recruitment
  • Customer service and engagement

Certification

  • Food Safe Level 1, Present
  • OHS Standard First Aid, CPR-A and AED, 08/01/16, 08/01/20

Languages

English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Assistant Store Manager

Dollarama
12.2024 - Current

Acting Store Manager

Dollarama
05.2023 - 11.2024

Assistant Manager

Dollarama
05.2015 - 04.2023

Event Manager

Icorps India
11.2010 - 01.2011

Bachelor in Business administration -

GUJARAT University

Master of Business Administration - Human Resources

GUJARAT University

Similar Profiles

CREATE PROFILE
Yogita Korat