Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yogita

Brampton,ON

Summary

Dedicated Sales professional with experience of offering customer satisfaction by coordinating positively with the team members. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving sales lifecycles, overseeing efforts of team across peak-time work environments.

Overview

10
10
years of professional experience

Work History

Merchandise Handler

Gap Inc
02.2021 - Current
  • Fulfilled online and in-store orders accurately and efficiently to meet customer satisfaction
  • Maintained inventory accuracy through regular counts and adjustments
  • Utilized handheld devices for inventory management tasks, enhancing productivity
  • Collaborated with team members to complete tasks during peak hours effectively
  • Kept inventory areas clean and accessible to maximize productivity.

Warehouse Associate

Amazon Fulfillment Centre
12.2020 - 01.2021
  • Assisted with order picking and preparation for shipment
  • Participated in training sessions to enhance skills related to material handling equipment operation
  • Collected and packaged items to successfully fulfill orders.

Merchandise Handler

Gap Inc
09.2019 - 01.2020
  • Utilized handheld devices for inventory management tasks, enhancing productivity
  • Collaborated with team members to complete tasks during peak hours effectively
  • Kept inventory areas clean and accessible to maximize productivity.

Front Crew Member

McDonald's
03.2019 - 07.2019
  • Managed cash register and provided accurate change, maintaining excellent customer service
  • Collaborated with team members to efficiently manage peak hours, minimizing customer wait times
  • Took orders and processed payments for dine-in, carry-out and drive-thru customers.

Accounts Executive

Ultimate Utilities
01.2016 - 01.2018
  • Reached out to customers to offer range of services and products in order to drive sales growth.
  • Worked with other departments to deliver solutions according to schedule and per customer requirements.
  • Briefed senior executives on monthly projections, product launches and other marketing plans
  • Identified the growth opportunities in Phase VI, Mohali and collaborated with sales team to reach the sales goal

Accountant

SHS- National Leporsy Eradication Programme
12.2014 - 06.2015
  • Inputted monthly, quarterly and yearly financial reports for the 3 programs of National Rural Health Mission for year ended 31st March, 2015 into the computer and reported to the Headquarter
  • Organized a survey to detect the number of leprosy patients in 5 areas of Chandigarh during the year 2015-16
  • Organized a training program with 2 Non-Medical Supervisors for 25 ANMs (Auxiliary Nursing Midwiferies) in the hospital

Education

Diploma in Global Business Management -

Centennial College
Scarborough, ON
08.2020

Masters of Commerce -

DAV College
Chandigarh, India
08.2014

Skills

  • Communication Skills
  • Team Coordination
  • Customer Service
  • Computer Proficiency
  • Complaint Handling
  • Client Relations
  • Order Processing
  • Coordination

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

Merchandise Handler

Gap Inc
02.2021 - Current

Warehouse Associate

Amazon Fulfillment Centre
12.2020 - 01.2021

Merchandise Handler

Gap Inc
09.2019 - 01.2020

Front Crew Member

McDonald's
03.2019 - 07.2019

Accounts Executive

Ultimate Utilities
01.2016 - 01.2018

Accountant

SHS- National Leporsy Eradication Programme
12.2014 - 06.2015

Diploma in Global Business Management -

Centennial College

Masters of Commerce -

DAV College

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Yogita