Summary
Work History
Education
Skills
Languages
Timeline
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Yogesh Kumar Mishra

Hospitality
Surrey,BC

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Work History

Security Guard

Cosmic Security
09.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Team Member

Tim Hortons
06.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Bachelor of Hospitality Management

Western Community College
Surrey, BC
05.2027

Skills

  • Physical Stamina
  • Background Investigations
  • Reliability
  • Security Procedures Knowledge
  • Refund Processing
  • Payment Processing
  • Customer Interaction
  • Verbal and Written Communication
  • Supply Restocking
  • Food Safety Measures

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Security Guard

Cosmic Security
09.2023 - Current

Team Member

Tim Hortons
06.2023 - Current

Bachelor of Hospitality Management

Western Community College

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