Yogesh Tiwari
Automotive Consultant
Mississauga,Ontario
Summary
Experienced sales professional prepared for high-stakes roles requiring strong negotiation skills and closing deals. Proven ability to drive revenue growth through strategic communication and persuasive techniques. Focused on collaboration and adaptable to changing needs, ensuring team success and achieving results. Skilled in relationship-building, problem-solving, and maintaining client satisfaction.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
3
3
Languages
Work History
Sales Consultant
Mississauga Kia
02.2023 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Assistant Service Manager
Signature Cars
01.2022 - 01.2023
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Maintained accurate records of completed services, parts inventory, and customer communications to streamline processes.
- Established a positive working environment through fostering teamwork, providing support during challenging situations, and celebrating individual achievements.
Service Advisor
Signature Cars
10.2021 - 01.2022
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
Warehouse Associate
Canadian Tire
07.2021 - 09.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Performed inventory control, such as counting, and stocking merchandise.
Inventory Coordinator
Hometown orthodontics
04.2021 - 07.2021
- Performed data entry and completed proper paperwork.
- Managed vendor relationships to ensure timely deliveries of high-quality products at competitive prices.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
Customer service representative
Subway
08.2019 - 03.2021
- Processed invoices and expenses using QuickBooks
- Manage multiple projects simultaneously
- Manage Inventory in coordination with Managing partner
- Maintained monthly procurement plan for supply and delivery
- Proposal review and supplier selection
- Receive, check, label and store all merchandise being received
- Weekly inventory count on Inventory control software
- Day end quality check
Administrator
Madhusudan Dhyana yoga Niketan (Nonprofit)
01.2017 - 07.2019
- Managed food bank
- Managed payroll, transactions, invoicing and budgeting
- Drove workflow improvements by streamlining processes
- Networked with businesses to foster partnerships and raise donations
Associate Lawyer
Yug Law chambers
10.2017 - 03.2019
- Drafted clear and persuasive legal documents, including pleadings, briefs, motions, and contracts.
- Managed client relationships with consistent communication and proactive updates on case progress.
- Interviewed witnesses and gathered public record research relevant to each case.
- Negotiated settlements with opposing counsel.
- Created and finalized contracts and other legal documents for clients.
Education
Post-Graduation Certificate - Supply Chain Management
Saskatchewan Polytechnic
Moose Jaw, SKPost-Graduation Certificate - Business Management
Saskatchewan Polytechnic
Moose Jaw, SKMasters in Law (LLM) - Security Law
Nirma University
Ahmedabad, GujratBachelor's in Law (BA, LLB) - honors
Maharaja Sayaji Rao University
Vadodara, GujaratSkills
Time management
Strategic planning
Cold calling
Closing techniques
Product and service sales
Objection handling
CRM proficiency
B2B sales
Community networking
Customer liaison
Sales funnel management
Accomplishments
- Collaborated with team of 12 in the development of yearly sale event generating 28% of monthly sale volume in one day.
- Ranked no.1 new car sales by volume in ontario amongst all the other Kia dealerships in year 2024.
Timeline
Sales Consultant
Mississauga Kia
02.2023 - Current
Assistant Service Manager
Signature Cars
01.2022 - 01.2023
Service Advisor
Signature Cars
10.2021 - 01.2022
Warehouse Associate
Canadian Tire
07.2021 - 09.2021
Inventory Coordinator
Hometown orthodontics
04.2021 - 07.2021
Customer service representative
Subway
08.2019 - 03.2021
Associate Lawyer
Yug Law chambers
10.2017 - 03.2019
Administrator
Madhusudan Dhyana yoga Niketan (Nonprofit)
01.2017 - 07.2019
Post-Graduation Certificate - Business Management
Saskatchewan Polytechnic
Masters in Law (LLM) - Security Law
Nirma University
Bachelor's in Law (BA, LLB) - honors
Maharaja Sayaji Rao University
Post-Graduation Certificate - Supply Chain Management
Saskatchewan Polytechnic