YOGESH KUMAR
Quesnel,BC
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
CIRCLE K
Quesnel, BC
08.2022 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Handled customer complaints in a professional manner.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Provided product information and answered customer questions.
Bartender
CARIBOO HOTEL
Quesnel, BC
05.2022 - Current
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Greeted customers and provided excellent customer service.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Supervisor
A&W
Quesnel, BC
02.2022 - 03.2023
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
Crew Member
KFC
Quesnel, BC
04.2022 - 08.2022
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Restocked kitchen supplies including food products and utensils.
Crew Member
Mc Donald
Prince George, BC
08.2019 - 09.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
Education
High School Diploma -
College of The New Caledonia
Prince George, BC01-2019
Skills
- Customer Service
- Display Setup
- Serve It Right
- Order Processing
- Money Handling
Certification
- Serve It Right
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Accomplishments
- Best crew member of the month
Affiliations
- Running
- Read books
References
References available upon request.
Timeline
Retail Sales Associate
CIRCLE K
08.2022 - Current
Bartender
CARIBOO HOTEL
05.2022 - Current
Crew Member
KFC
04.2022 - 08.2022
Supervisor
A&W
02.2022 - 03.2023
Crew Member
Mc Donald
08.2019 - 09.2020
High School Diploma -
College of The New Caledonia