Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
References
Timeline
Generic

YOGESH KUMAR

Quesnel,BC

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

CIRCLE K
Quesnel, BC
08.2022 - Current
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Handled customer complaints in a professional manner.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Provided product information and answered customer questions.

Bartender

CARIBOO HOTEL
Quesnel, BC
05.2022 - Current
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Supervisor

A&W
Quesnel, BC
02.2022 - 03.2023
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.

Crew Member

KFC
Quesnel, BC
04.2022 - 08.2022
  • Served food quickly for positive guest experiences.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Restocked kitchen supplies including food products and utensils.

Crew Member

Mc Donald
Prince George, BC
08.2019 - 09.2020
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.

Education

High School Diploma -

College of The New Caledonia
Prince George, BC
01-2019

Skills

  • Customer Service
  • Display Setup
  • Serve It Right
  • Order Processing
  • Money Handling

Certification

  • Serve It Right

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Accomplishments

  • Best crew member of the month

Affiliations

  • Running
  • Read books

References

References available upon request.

Timeline

Retail Sales Associate

CIRCLE K
08.2022 - Current

Bartender

CARIBOO HOTEL
05.2022 - Current

Crew Member

KFC
04.2022 - 08.2022

Supervisor

A&W
02.2022 - 03.2023

Crew Member

Mc Donald
08.2019 - 09.2020

High School Diploma -

College of The New Caledonia

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YOGESH KUMAR