Yogesh Jodhani
Toronto
Overview
10
10
years of professional experience
Work History
Brand Ambassador
Karma Casting
04.2021 - Current
- Promoted positive company image through superior customer service
- Experiences.
- • Introduced sales, promotions and other brand initiatives to gain
- • Increased client profits by establishing strong brand representation
- • Created experiences that drove business results and customer brand
- • Stayed on top of industry-related topics, trends and tools to impact social Growthowth Engagement.ent.
- • Gave out product samples, coupons and pamphlets to encourage sales.
- • Put together eye-catching displays to attract potential customers and
- • Worked promotional events for different products, persuading
Assistant Team Lead
Modatek Systems(Magna)
04.2020 - Current
- Investigating inventory items and making adjustments in the system when necessary
- Utilizing the computer system to determine the products and quantities requiring replenishment
- Establishing regular reviews of the work of temporary staff members and providing feedback to the Manager
- Ensuring the daily forklift procedures comply with all applicable Health and Safety policies and company policies and ensuring safe operation of Materials Handling Equipment at all times
- Assessing and preventing risk in all aspects of the Operations Support department and making sure the department is in compliance with the Ontario Health and Safety Act and company policy
- Ensuring sufficient manpower, supplies, and equipment is readily available for all circumstances
Store Manager
Subway
12.2017 - 11.2020
- Identifying customer inquiries and complaints and making appropriate recommendations for corrective solutions to meet their needs and expectations
- Drawing up the schedule of employees to ensure there is optimal coverage of all duties and functions
- Imparting training and guidance to new and existing employees and creating improvements in performance levels for all employees
- Communicating changes of food preparation formats, standards, etc
- To staff
Operations Support - Replenishment Coordinator
Noble Corporation
01.2018 - 03.2020
- Working alongside the Operations Support Manager, developing and implementing strategies and plans in relation to the department's headcount needs
- Managing work orders
- Developing and communicating schedules and weekly plans for temporary staff hires
- Enabling effective reporting and management of training needs, in addition to accurate information to support training compliance
- Providing guidance and advice to staff in troubleshooting and requisitioning supplies and materials, and overseeing the timely receipt of all incoming deliveries
Software Tester & Developer
Viprak Web Solution
01.2016 - 12.2017
- Involved in gathering the requirements, analysis, design and development of the project
- Developed and maintained Stored Procedures, Database Functions, Indexes, Views, Tables and Relationships on SQL Server database
- Performed backend testing using Data Verification and Data Validation techniques with the help of SQL
- Conducted cross-browser and session maintenance testing for the graphical user interface
Software Tester
Santok Enterprise
01.2015 - 12.2016
- Developed test cases and test scripts based on business requirements for the functional user acceptance, integration testing, system backend testing and end-to-end testing
- Closely interacted and updated with team leads, systems testing team and assistant managers on weekly status updates about the project development
- Conducted backend testing using SQL Developer
- Responsible for keeping test schedule working directly with software engineers to ensure clear communications on requirements and defect reports
- Initially performed manual testing of each build and then regression testing on each build using Selenium
- Performed backend testing using SQL and PL SQL queries
- Implemented whole life cycle of QA Methodologies starting from Planning, Capturing, Creating and Executing, Reporting and Tracking the defects
- Created weekly status reports, attended the Bridge meetings showing progress and future testing efforts
- Created daily defects based on daily tests execution
Education
BSc(Hons) - Computing
University of Teesside
09.2011
Advanced Diploma - Information Technology
Karnavati Education
Ahmedabad, India06-2010
Skills
Customer Service
- Problem Solving
- Relationship Management
- Decision Making
- Critical thinking and problem solving
- Teamwork
- Verbal and Written Communication
- Fast Learner
- Effective Time Management
- Microsoft Excel
- Customer Service
- Leadership
- Ability to Work in a Team
- Analytical Thinking Skills
- Communication
- Microsoft Office
- Computer Skills
- Flexibility and Adaptability
- Data Analysis
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Punjabi
Limited Working
Timeline
Brand Ambassador
Karma Casting
04.2021 - Current
Assistant Team Lead
Modatek Systems(Magna)
04.2020 - Current
Operations Support - Replenishment Coordinator
Noble Corporation
01.2018 - 03.2020
Store Manager
Subway
12.2017 - 11.2020
Software Tester & Developer
Viprak Web Solution
01.2016 - 12.2017
Software Tester
Santok Enterprise
01.2015 - 12.2016
BSc(Hons) - Computing
University of Teesside
Advanced Diploma - Information Technology
Karnavati Education
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