Promoted positive company image through superior customer service
Experiences.
• Introduced sales, promotions and other brand initiatives to gain
• Increased client profits by establishing strong brand representation
• Created experiences that drove business results and customer brand
• Stayed on top of industry-related topics, trends and tools to impact social
Growthowth Engagement.ent.
• Gave out product samples, coupons and pamphlets to encourage sales.
• Put together eye-catching displays to attract potential customers and
• Worked promotional events for different products, persuading
Assistant Team Lead
Modatek Systems(Magna)
04.2020 - Current
Investigating inventory items and making adjustments in the system when necessary
Utilizing the computer system to determine the products and quantities requiring replenishment
Establishing regular reviews of the work of temporary staff members and providing feedback to the Manager
Ensuring the daily forklift procedures comply with all applicable Health and Safety policies and company policies and ensuring safe operation of Materials Handling Equipment at all times
Assessing and preventing risk in all aspects of the Operations Support department and making sure the department is in compliance with the Ontario Health and Safety Act and company policy
Ensuring sufficient manpower, supplies, and equipment is readily available for all circumstances
Store Manager
Subway
12.2017 - 11.2020
Identifying customer inquiries and complaints and making appropriate recommendations for corrective solutions to meet their needs and expectations
Drawing up the schedule of employees to ensure there is optimal coverage of all duties and functions
Imparting training and guidance to new and existing employees and creating improvements in performance levels for all employees
Communicating changes of food preparation formats, standards, etc
To staff
Operations Support - Replenishment Coordinator
Noble Corporation
01.2018 - 03.2020
Working alongside the Operations Support Manager, developing and implementing strategies and plans in relation to the department's headcount needs
Managing work orders
Developing and communicating schedules and weekly plans for temporary staff hires
Enabling effective reporting and management of training needs, in addition to accurate information to support training compliance
Providing guidance and advice to staff in troubleshooting and requisitioning supplies and materials, and overseeing the timely receipt of all incoming deliveries
Software Tester & Developer
Viprak Web Solution
01.2016 - 12.2017
Involved in gathering the requirements, analysis, design and development of the project
Developed and maintained Stored Procedures, Database Functions, Indexes, Views, Tables and Relationships on SQL Server database
Performed backend testing using Data Verification and Data Validation techniques with the help of SQL
Conducted cross-browser and session maintenance testing for the graphical user interface
Software Tester
Santok Enterprise
01.2015 - 12.2016
Developed test cases and test scripts based on business requirements for the functional user acceptance, integration testing, system backend testing and end-to-end testing
Closely interacted and updated with team leads, systems testing team and assistant managers on weekly status updates about the project development
Conducted backend testing using SQL Developer
Responsible for keeping test schedule working directly with software engineers to ensure clear communications on requirements and defect reports
Initially performed manual testing of each build and then regression testing on each build using Selenium
Performed backend testing using SQL and PL SQL queries
Implemented whole life cycle of QA Methodologies starting from Planning, Capturing, Creating and Executing, Reporting and Tracking the defects
Created weekly status reports, attended the Bridge meetings showing progress and future testing efforts
Created daily defects based on daily tests execution