Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yogesh Jodhani

Toronto

Overview

10
10
years of professional experience

Work History

Brand Ambassador

Karma Casting
04.2021 - Current
  • Promoted positive company image through superior customer service
  • Experiences.
  • • Introduced sales, promotions and other brand initiatives to gain
  • • Increased client profits by establishing strong brand representation
  • • Created experiences that drove business results and customer brand
  • • Stayed on top of industry-related topics, trends and tools to impact social
  • Growthowth Engagement.ent.
  • • Gave out product samples, coupons and pamphlets to encourage sales.
  • • Put together eye-catching displays to attract potential customers and
  • • Worked promotional events for different products, persuading

Assistant Team Lead

Modatek Systems(Magna)
04.2020 - Current
  • Investigating inventory items and making adjustments in the system when necessary
  • Utilizing the computer system to determine the products and quantities requiring replenishment
  • Establishing regular reviews of the work of temporary staff members and providing feedback to the Manager
  • Ensuring the daily forklift procedures comply with all applicable Health and Safety policies and company policies and ensuring safe operation of Materials Handling Equipment at all times
  • Assessing and preventing risk in all aspects of the Operations Support department and making sure the department is in compliance with the Ontario Health and Safety Act and company policy
  • Ensuring sufficient manpower, supplies, and equipment is readily available for all circumstances

Store Manager

Subway
12.2017 - 11.2020
  • Identifying customer inquiries and complaints and making appropriate recommendations for corrective solutions to meet their needs and expectations
  • Drawing up the schedule of employees to ensure there is optimal coverage of all duties and functions
  • Imparting training and guidance to new and existing employees and creating improvements in performance levels for all employees
  • Communicating changes of food preparation formats, standards, etc
  • To staff

Operations Support - Replenishment Coordinator

Noble Corporation
01.2018 - 03.2020
  • Working alongside the Operations Support Manager, developing and implementing strategies and plans in relation to the department's headcount needs
  • Managing work orders
  • Developing and communicating schedules and weekly plans for temporary staff hires
  • Enabling effective reporting and management of training needs, in addition to accurate information to support training compliance
  • Providing guidance and advice to staff in troubleshooting and requisitioning supplies and materials, and overseeing the timely receipt of all incoming deliveries

Software Tester & Developer

Viprak Web Solution
01.2016 - 12.2017
  • Involved in gathering the requirements, analysis, design and development of the project
  • Developed and maintained Stored Procedures, Database Functions, Indexes, Views, Tables and Relationships on SQL Server database
  • Performed backend testing using Data Verification and Data Validation techniques with the help of SQL
  • Conducted cross-browser and session maintenance testing for the graphical user interface

Software Tester

Santok Enterprise
01.2015 - 12.2016
  • Developed test cases and test scripts based on business requirements for the functional user acceptance, integration testing, system backend testing and end-to-end testing
  • Closely interacted and updated with team leads, systems testing team and assistant managers on weekly status updates about the project development
  • Conducted backend testing using SQL Developer
  • Responsible for keeping test schedule working directly with software engineers to ensure clear communications on requirements and defect reports
  • Initially performed manual testing of each build and then regression testing on each build using Selenium
  • Performed backend testing using SQL and PL SQL queries
  • Implemented whole life cycle of QA Methodologies starting from Planning, Capturing, Creating and Executing, Reporting and Tracking the defects
  • Created weekly status reports, attended the Bridge meetings showing progress and future testing efforts
  • Created daily defects based on daily tests execution

Education

BSc(Hons) - Computing

University of Teesside
09.2011

Advanced Diploma - Information Technology

Karnavati Education
Ahmedabad, India
06-2010

Skills

Customer Service

  • Problem Solving
  • Relationship Management
  • Decision Making
  • Critical thinking and problem solving
  • Teamwork
  • Verbal and Written Communication
  • Fast Learner
  • Effective Time Management
  • Microsoft Excel
  • Customer Service
  • Leadership
  • Ability to Work in a Team
  • Analytical Thinking Skills
  • Communication
  • Microsoft Office
  • Computer Skills
  • Flexibility and Adaptability
  • Data Analysis

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Punjabi
Limited Working

Timeline

Brand Ambassador

Karma Casting
04.2021 - Current

Assistant Team Lead

Modatek Systems(Magna)
04.2020 - Current

Operations Support - Replenishment Coordinator

Noble Corporation
01.2018 - 03.2020

Store Manager

Subway
12.2017 - 11.2020

Software Tester & Developer

Viprak Web Solution
01.2016 - 12.2017

Software Tester

Santok Enterprise
01.2015 - 12.2016

BSc(Hons) - Computing

University of Teesside

Advanced Diploma - Information Technology

Karnavati Education
Yogesh Jodhani