Yogesh Gulia
SYDNEY,
Summary
- Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Achieved 20% reduction in operational costs by implementing streamlined processes and negotiating vendor contracts. Delivered a 33% increase in sales revenue through strategic initiatives and effective team leadership and handled business with operating income of more than 1 million dollars per month.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Loblaw Companies Ltd.
07.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
Team Member
Loblaws Ltd
05.2022 - 06.2023
- Approached and solved problems with initiative and sound judgment.
- Gave customers full attention and attended to their needs.
- Enhanced customer satisfaction with fast, knowledgeable service.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Accounting Technician
M/s Digital Green Glory
10.2017 - 10.2021
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Assisted in the development of long-term business strategies through insightful analysis of financial trends and projections based on historical data.
Supply Control Coordinator
FAH Exports
07.2014 - 09.2017
- Tracked data to forecast requirements and determine appropriate reorder points for optimal inventory levels.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated, tasked, trained and evaluated subordinates in work policies and procedures.
Education
Master of Business Administration(MBA) -
U.C.W
Vancouver, Canada2023
Bachelor of Commerce (Honours) - Commerce and Business Administration
M.D.U
06.2014
Skills
- Data Entry
- Staff Management
- Inventory Management
- Time Management
- Administrative and Office Support
- Strong Analytical and Problem-Solving Skills
- Performance Monitoring
- Health and Safety Compliance
- Business and Operations Management
- Customer Relationship Management (CRM)
- SAP Expertise
- Quality Assurance and Control
- MS Office
Certification
- Complete SQL Bootcamp - Udemy
- Developing soft skills and personality certificate (IIT Kanpur)
- Gender Justice and workplace security certificate by (IIT Kharagpur)
- Leadership certificate by (IIT Kharagpur)
Timeline
Operations Manager
Loblaw Companies Ltd.
07.2023 - Current
Team Member
Loblaws Ltd
05.2022 - 06.2023
Accounting Technician
M/s Digital Green Glory
10.2017 - 10.2021
Supply Control Coordinator
FAH Exports
07.2014 - 09.2017
Master of Business Administration(MBA) -
U.C.W
Bachelor of Commerce (Honours) - Commerce and Business Administration
M.D.U
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