Yogesh Gadal
Customer Service Representative
Toronto,ON
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
The Beer Store
06.2023 - Current
- Processed goods received and created outbound orders for returning empties and kegs using SAP, ensuring data accuracy and operational efficiency
- Served as a key holder, overseeing store opening and closing procedures, safe counting, and documentation
- Changed ORBIS and Can bins using mobile equipment and kept in the designated area
- Documented the bins that are filled with recycled glasses or cans in timely manner ensuring accurate data entry in Excel
- Provided outstanding customer service, addressing various customer needs and resolving issues in a fast-paced environment
- Assisted with inventory organization and maintained store layout to optimize efficiency and customer experience
- Managed sales transactions, empty returns, and processed refunds, and cash handling ensuring accuracy and compliance with company standards
Server Assistant
Amano Trattoria
04.2022 - 01.2023
- Supported team operations, ensuring efficient service and customer satisfaction in a high-volume restaurant
- Trained new employees, demonstrating leadership, communication, and attention to detail
Education
International Business Diploma - International Business
Seneca Polytechnic
08.2024
Skills
- Loading and unloading
- Shipping and receiving
- Workplace Cleanliness
- Maintaining equipment
- Adaptable to change
- Self-Motivated and Independent
- Punctual and Reliable
- Heavy Lifting
- Effective Communication
- Shipment Tracking
- Safety Procedures
- Inventory Management
- Microsoft Office Suite
- Shipping Documentation
- Material Handling Equipment
- Inventory Software
- Customer Service
- Problem-Solving
- Material Handling
- Data Documentation
- Adaptability and Flexibility
- Product and Materials Sorting
- Invoice Processing
- Shipment Inspection
- Analytical Skills
- SAP Fiori Implementation
- SAP implementation
Volunteer Experience
- Mentor, Seneca Smile Program, Guided new students on MS Excel and business-related topics.
- Participant, Ontario Marketing Competition (2023)
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
SAP
MS Office Suites
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Customer Service Representative
The Beer Store
06.2023 - Current
Server Assistant
Amano Trattoria
04.2022 - 01.2023
International Business Diploma - International Business
Seneca Polytechnic
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