Dedicated and detail-oriented Facility Control Guard with extensive experience in access control, CCTV surveillance, and emergency response. Proficient in using CCURE software to manage badges and monitor security systems. Skilled in incident reporting, threat detection, and ensuring the safety of personnel and assets. Adept at handling high-pressure situations with professionalism and providing exceptional customer service. Committed to maintaining a secure and compliant environment while fostering positive interactions with visitors and staff.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Facility Control Guard
BMO FIELD (Sword security)
Toronto, Ontario
05.2022 - Current
Access Control and Visitor Management:Greeted and assisted personnel and visitors, ensuring compliance with security protocols.
Managed entry and exit, issuing and deactivating FOBs and ID badges using CCURE software while maintaining accurate records.
Patrol, Surveillance, and Incident Management:Conducted routine patrols and CCTV surveillance to monitor premises, detect unauthorized activities, and address safety concerns.
Responded effectively to security breaches and suspicious activities, including removing undesirable individuals from the premises.
Emergency Response and Evacuation:Provided assistance during emergencies, coordinating evacuation procedures and ensuring the safety of personnel.
Supported crisis management by promptly addressing safety threats and communicating with authorities.
Asset Protection and Equipment Control:Monitored the access and exit of sensitive equipment, ensuring strict adherence to company policies.
Maintained secure transport and escort procedures for high-value items when required.
Communication, Reporting, and Radio Operations: Managed over 50 calls and emails daily, addressing inquiries and resolving security-related issues. Documented incidents, property damage, and safety concerns,preparing detailed reports for appropriate authorities and follow-up action.Utilized radio communication for real-time coordination with security teams, ensuring swift responses to incidents and operational efficiency.
Education
High School Diploma -
Niagara College
Toronto, ON
12-2023
Skills
CCURE security software proficiency
CCTV surveillance and monitoring
Incident reporting and documentation
Emergency response and evacuation
Threat detection and de-escalation
Access control and badge management
Property and asset protection
Customer service and visitor management
Effective communication
Certification
Drivers license
First Aid & CPR
Security License
Smart Serve
WHIMS
Timeline
Facility Control Guard
BMO FIELD (Sword security)
05.2022 - Current
High School Diploma -
Niagara College
Similar Profiles
SAMIR DESAISAMIR DESAI
Security Officer at Sword SecuritySecurity Officer at Sword Security