YOGESH ANAND
AR Professional
Brampton,ON
Summary
Analytical and results-driven professional with over 20 years of experience in credit, collections, and accounts receivable processes. Successfully managed collection teams, streamlined processes, and implemented strategies that improved cash flow, reduced delinquencies, and enhanced overall operational efficiency. Skilled in negotiating payment terms while maintaining positive client relationships. Strong leadership skills with a commitment to continuous improvement and team development.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Collection Coordinator
Liftow Limited
6 2023 - Current
- Lead collection efforts for portfolio of accounts, ensuring timely and efficient resolution of outstanding payments
- Regularly review AR data to identify trends, mitigate risks, and improve cash flow
- Work closely with internal departments to streamline invoicing and payment processes, ensuring seamless communication between collections, sales, and customer service teams
- Developed and implemented more effective collections strategy, leading to reduction in Days Sales Outstanding (DSO)
- Lead complex negotiations with clients, resolving disputes and securing favorable payment terms while maintaining strong client relationships.
Accounts Receivable Specialist
Bausch & Lomb
06.2022 - 04.2023
- Managed a high-volume portfolio of distributor and retail accounts, focusing on collections and AR process improvements
- Delivered excellent customer service by addressing client concerns, proposing customized repayment solutions, and building long-term relationships
- Played a key role in redesigning AR workflows to improve payment processing times and reduce outstanding invoices
- Trained and mentored new team members, ensuring adherence to company policies and best practices.
Collection Coordinator
Bureau Veritas Canada
02.2019 - 06.2022
- Managed an extensive portfolio of 900+ accounts, overseeing collections and conducting credit assessments for third-party organizations
- Acted as a subject matter expert, leading the training and onboarding of new hires, and developing a high-performing team of collection professionals
- Worked with senior management, project managers, and key stakeholders to address invoice disputes and improve AR processes.
Team Lead
Accenture Solutions Pvt. Ltd.
- Led operations and compliance teams, specializing in collections and credit management.
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities
- Coached team members in techniques necessary to complete job tasks
- Influenced positive change within organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities
- Gathered, organized and input information into digital database
Education
Certified Credit Professional - Accounting And Finance
Credit Institute of Canada
North York ON 12.2023 - Current
Bachelor of Arts - Arts Education
Delhi University
New Delhi India 01.2004 - 01.2008
Skills
Credit & Collection Management
Team Leadership & Mentorship
Process Improvement & Optimization
Delinquent Account Management
Conflict Resolution & Negotiation
AR Aging Reports & Metrics
Cross-Functional Collaboration
Customer Relationship Management
Technical Acumen: SAP AR Collect Oracle PeopleSoft Sage JD Edwards
Performance Improvement
Customer Focus
Key Performance Indicators
Complaint resolution
Certification
Account Management
City
Brampton
State
ON
Zip
L6X 4X6
Professional Highlights
- Reduced DSO by [X]% through the implementation of a new collection strategy at Liftow Limited.
- Led and developed a collections team, resulting in a [X]% increase in collection efficiency at Bureau Veritas Canada.
- Specialized in resolving complex disputes with clients, achieving mutually beneficial payment solutions while preserving strong client relationships.
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Certified Credit Professional - Accounting And Finance
Credit Institute of Canada
12.2023 - Current
Accounts Receivable Specialist
Bausch & Lomb
06.2022 - 04.2023
Collection Coordinator
Bureau Veritas Canada
02.2019 - 06.2022
Bachelor of Arts - Arts Education
Delhi University
01.2004 - 01.2008
Collection Coordinator
Liftow Limited
6 2023 - Current
Team Lead
Accenture Solutions Pvt. Ltd.
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