YOGENDRA KUMAR SUMAN LNU
Mississauga
Summary
Skilled software support technician with a solid background in troubleshooting and resolving complex issues. Strengths include robust problem-solving skills, ability to understand complex technical information, and proficiency in providing customer support. Demonstrated success in delivering superior user experience by ensuring optimal performance of software applications and systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
Apolo Manufacturing Inc.
Mississauga
04.2023 - Current
- Proficient in managing operational databases (My SQL) and collective extraction of various reports using PowerBI
- Maintain database backups and restoring them as per requirement
- Identifying potential defects and issues
- Recommend process improvements and changes in procedures to prevent similar issues from arising in the future
- Provide training to employees to ensure that they understand quality standards and know how to maintain them
Data Analyst
Luminato Festival
Toronto
01.2022 - 04.2022
- Data analysis on large datasets to identify trends, patterns, and insights that informed business decisions
- Developed and maintained dashboards and reports using tools such as ArcGIS, Simply Analytics and Excel for interactive data visualization and further communicating the findings to respective stakeholders
- Collaborated with cross-functional teams in identify key metrics and develop data-driven strategies that improved business performance
- Archiving and cleaning data using SQL to ensure data accuracy and consistency
- Developed and implemented data governance policies and procedures to ensure compliance with industry regulations and best practices
Education
Ontario College Graduate Certificate - Human Resources Management
Canadore College
Scarborough, ON, Canada12.2022
Ontario College Graduate Certificate - Big Data Analytics
Georgian College
Barrie, Ontario, Canada04.2022
Bachelor of Technology - Electrical and Electronics Engineering
Netaji Subhas Institute of Technology
Patna, Bihar, India12.2017
Skills
- Python
- R
- SAS
- MS Visual Studio
- Microsoft Azure
- SharePoint
- ArcGIS
- ETL Pipelining
- MySQL
- SQL Server Management Studio
- Microsoft PowerBI
- Tableau
- Simply Analytics
Certification
- Applied analytics using SAS Enterprise Miner, 11/01/21
- Tableau Essential Training, 09/01/21
- VLOOKUP and XLOOKUP for Beginners, 08/01/21
- Project Management Foundations, 08/01/21
Professional Development
- Operations and Organizational Structure of CIBC Bank, 11/01/22, 12/31/22, Mission and Vision Statement, Organizational Chart, Recruitment and Hiring, Training and Development, Handling Disciplinary Actions, Intentional role of job commitment as a mediator in the relationship between Job Stress and Turnover
- Created Image Classifier using Custom Vision AI, 10/01/21, Created Tags to unlabeled images, Used labeled images to teach Custom Vision AI some concepts, Evaluated using Simple REST API calls to quickly tag images with new custom computer model., https://youtu.be/x0u1SBJlSw8
Languages
English
Professional
References
References available upon request.
Timeline
Quality Assurance Analyst
Apolo Manufacturing Inc.
04.2023 - Current
Data Analyst
Luminato Festival
01.2022 - 04.2022
Ontario College Graduate Certificate - Human Resources Management
Canadore College
Ontario College Graduate Certificate - Big Data Analytics
Georgian College
Bachelor of Technology - Electrical and Electronics Engineering
Netaji Subhas Institute of Technology
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