Yogeesha Yogeesha
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Sai Dham Food Bank
05.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Concierge Team Member
Mi Security Coro.
06.2023 - 04.2024
- Improved communication among team members by implementing new protocols for sharing information about guest preferences and requests.
- Maintained a clean and welcoming lobby area, ensuring guests felt comfortable upon arrival.
- Assisted in resolving guest concerns promptly, resulting in positive feedback and return visits.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Toronto, ONSkills
- Multitasking proficiency
- Detail-oriented mindset
- Time management expertise
- Maintaining Composure
- Organizational capabilities
- Strong Work Ethic
Languages
English Hindi Punjabi
Professional Working
Timeline
Customer Service Representative
Sai Dham Food Bank
05.2024 - Current
Concierge Team Member
Mi Security Coro.
06.2023 - 04.2024
High School Diploma -
St. Clair College of Applied Arts And Technology
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