Yoan Freddy Alfonso Gil
Lake Country,BC
Summary
Dynamic Kitchen Manager at Chipotle Grill with expertise in staff training and inventory management. Achieved rapid ticket times and reduced food waste through effective operations management. Proven ability to enhance customer satisfaction and foster team collaboration, ensuring compliance with health regulations while driving a positive workplace culture.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Chipotle Grill
Orlando, Florida
02.2023 - 04.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Public Relations Member
Iberostar Hotels & Resorts
Varadero, Cuba
12.2018 - 07.2021
- Analyzed the success of PR campaigns by tracking metrics such as reach, impressions, and engagement rates.
- Collaborated with cross-functional teams to integrate public relations efforts into overall marketing plans.
- Enhanced brand reputation by implementing strategic public relations campaigns.
- Provided expert counsel on effective messaging strategies for internal and external audiences, ensuring consistency across all channels.
- Managed crisis communications effectively to minimize negative publicity and maintain client trust.
- Monitored news cycles closely to identify timely opportunities for proactive outreach or reactive responses to breaking stories relevant to clients'' interests.
- Increased media coverage for clients through targeted press releases and media pitches.
Education
Entertainment And Public Relations - Public Relations
Jose Comas Smith
Varadero, Cuba05.2017
Bachelor - General Studies
Julio Antonio Mella
Matanzas, Cuba07.2015
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Staff training and development
- Kitchen management
- Inventory control
- Waste reduction
- Problem-solving
- Staff management
- Operations management
- Team collaboration and leadership
- Health code compliance
- Supply ordering
- Food safety compliance
- Goal setting
- Staff coaching
- Cost control
- Policy and procedure enforcement
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Kitchen Manager
Chipotle Grill
02.2023 - 04.2024
Public Relations Member
Iberostar Hotels & Resorts
12.2018 - 07.2021
Entertainment And Public Relations - Public Relations
Jose Comas Smith
Bachelor - General Studies
Julio Antonio Mella