Yna Buensuceso
Oakley
Summary
Dynamic and detail-oriented professional with experience as an Independent Gig Worker and at Shipt, excelling in project management and customer satisfaction. Proven ability to enhance efficiency through process documentation and strong time management skills. Proficient in transcription and online tasks, delivering high-quality results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Independent Gig & Remote Worker
Remote/Freelance
04.2023 - Current
- Managed daily project timelines to ensure timely delivery of client deliverables.
- Collaborated with clients to refine project objectives and maximize service quality.
- Utilized digital communication tools to streamline workflow and enhance team collaboration.
- Developed process documentation to improve efficiency and guide new freelancers.
Delivery & App-Based Platform Work
Shipt
04.2023 - Current
Managed multiple orders sand tasks efficiently in a fast-paced environment
Followed detailed instructions to ensure accuracy and customer satisfaction
Demonstrated reliability, organization, and strong time management
Education
No Degree - Licensed Vocational Nurse
Gurnick Academy of Medical Arts
Concord, CA10-2023
Associate of Science - Health Sciences
Merritt College
Oakland, CA05-2019
Skills
Transcription & Captioning
Data entry & Online Tasks
Chat & Email Support
Attention to Detail & Accuracy
Fast and Accurate Typing
Grammar & Proofreading
Time Management & Deadlines
Independent Remote Work
Google Docs & Microsoft Word
App-Based & Platform Work
Languages
English
Full Professional
Timeline
Independent Gig & Remote Worker
Remote/Freelance
04.2023 - Current
Delivery & App-Based Platform Work
Shipt
04.2023 - Current
No Degree - Licensed Vocational Nurse
Gurnick Academy of Medical Arts
Associate of Science - Health Sciences
Merritt College