Yliana Lucero
Palmdale
Summary
Self-motivated and adaptable leader with a strong background in dental administration. Known for enhancing operational efficiency and driving team success through effective communication and strategic problem resolution.
Results-driven professional with extensive experience in dental office management. Skilled in problem-solving and customer service, with a track record of successfully implementing efficient systems and mentoring teams to achieve optimal performance.
Overview
22
22
years of professional experience
Work History
Dental Central Billing Office
Palmdale Children’s & Family Dentistry
Palmdale, CA
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Office Manager
Bright Now Dental
Palmdale, CA
10.2004 - 04.2025
- Streamlined office operations by implementing efficient scheduling and patient management systems.
- Managed staff schedules, ensuring optimal coverage and adherence to practice policies.
- Enhanced patient experience through effective communication and problem resolution strategies.
- Coordinated onboarding processes for new hires, fostering a supportive training environment.
- Supervised and lead team of 12+ employees including General Dentist and Specialist.
- last 2 1/2 years worked remotely in the Central Billing department over looking 3 regions.
Education
High School Diploma -
Ysleta High School
El Paso, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Dental Central Billing Office
Palmdale Children’s & Family Dentistry
05.2025 - Current
Office Manager
Bright Now Dental
10.2004 - 04.2025
High School Diploma -
Ysleta High School