YIYING YANG
Richmond,BC
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Ban Bu Xian Noodle
05.2023 - Current
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Cashier
Umi Teriyaki And Sushi
09.2020 - 08.2022
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Cook & Server
Yujiro Japanese Restaurant
06.2017 - 06.2020
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Culinary Arts Certificate - Culinary Arts
Red River College of Applied Arts, Science And Technology
Winnipeg, MB04.2017
Skills
- Seating Assignment Preparation
- Guest Relations Management
- Billing and Payment Processing
- To-Go Order Preparation
- Table Setting Arrangements
- Greeting and Seating Guests
- Warm and Friendly
Timeline
Server
Ban Bu Xian Noodle
05.2023 - Current
Cashier
Umi Teriyaki And Sushi
09.2020 - 08.2022
Cook & Server
Yujiro Japanese Restaurant
06.2017 - 06.2020
Culinary Arts Certificate - Culinary Arts
Red River College of Applied Arts, Science And Technology
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