Yiyan Zhou
Scarborough,ON
Summary
Forward-thinking Sales and Marketing Manager with expertise in coordinating and managing staff and deploying successful marketing campaigns. Persistent leader with history of surpassing revenue objectives with market-savvy approaches and persuasive negotiation skills. Talented project manager successful at tackling problems with tenacity and sound judgment.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Sales and Marketing Manager
VStar Education Inc
Markham, ON
04.2016 - 08.2022
- Creating promotional information to drive business
- Coordinating multiple channels of marketing strategies
- Managing budgets for marketing campaigns
- Testing new marketing opportunities
- Building relationships with media outlets
- Directing social media strategies
- Evaluating performances of marketing campaigns
- Troubleshooting marketing campaigns that are not performing well
- Managing employees and third-party vendors
- Addressing customer service problems
- Coming up with new ways to promote new products
- Educating employees about industry marketing trends
- Analyzing customer feedback from social media platforms
- Analyzing advertising returns and reporting to upper management
- Demonstrate successful lead generation, build relationships with potential customers, and workthrough the sales process
- Lead, coordinate, and prepare professional sales proposals.
Mandarin Restaurant
Vaughan, ON
06.2012 - 12.2016
- Greeting customers upon arrival at the restaurant
- Providing excellent customer service during their dining experience
- Providing suggestions for food or drink choices to diners
- Taking feedback from diners
- Cleaning tables and preparing spaces for future diners
- Carrying drinks and food from the kitchen or bar area to the tables
- Memorizing the food menu and wine list as well as any nightly specials
- Setting tables throughout the shift
Product Advisor
BRIMELL TOYOTA
Markham, ON
10.2014 - 02.2015
- Establish excellent guest relationships for the purpose of selling New and Pre-Owned vehicles
- Handle incoming sales traffic (by cell phone, internet leads, and in person)
- Appreciate the opportunities of selling both new and used product lines
- Actively prospect new guests on a continuous basis
- Organize deliveries through our sales management, service department and financial offices
- Retention processes and follow up with past deliveries ensuring guest expectations have been satisfied
- Participate in online, on-site & off-site product and skills training programs
Education
DCS / DEC - Criminal Justice
Loyalist College
09.2019 - Current
College diploma - Business Administration -Mangement
Seneca College
04.2012 - 12.2013
College diploma - Business
St.Lawrance College
12.2010 - 04.2012
Skills
B2B salesundefined
Additional Information
- Willing to relocate: Anywhere
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
DCS / DEC - Criminal Justice
Loyalist College
09.2019 - Current
Sales and Marketing Manager
VStar Education Inc
04.2016 - 08.2022
Product Advisor
BRIMELL TOYOTA
10.2014 - 02.2015
Mandarin Restaurant
06.2012 - 12.2016
College diploma - Business Administration -Mangement
Seneca College
04.2012 - 12.2013
College diploma - Business
St.Lawrance College
12.2010 - 04.2012
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