Yixuan Chen
Scarborough,ON
Summary
Part-time cashiers with conflict resolution and customer service capabilities. Have experience in cash register operations and teamwork to ensure the operational efficiency of the store and customer satisfaction. Have experience in cash handling and customer service. Renowned for effective communication and empathy, be ready to showcase your skills in the dynamic retail environment. Committed to maintaining a clean and orderly environment, we aim to enhance customer satisfaction through outstanding service and teamwork.
Overview
3
3
years of professional experience
Work History
Cashier
Foody Mart
Scarborough, ON
02.2024 - Current
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled returns and exchanges while following company policies.
- Collaborated with team members to ensure smooth store operations daily.
- Trained new cashiers on procedures and customer service standards effectively.
- Resolved customer complaints promptly, ensuring satisfaction with service experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
Teacher's Assistant(Volunteer)
Three-Flavors Kids Club
Richmond Hill, Ontario
07.2022 - 09.2022
- Supported children in daily activities and educational games.
- Organized classroom materials and maintained a clean learning environment.
- Supervised children and participated with children in activities.
- Helped implement behavioral management techniques to promote positive interactions.
- Provided one-on-one support to students requiring additional assistance.
- Monitored student progress and provided feedback to both students and teachers.
Education
Some College (No Degree) - Accounting And Finance
Seneca College
NewnhamSkills
- Customer service
- Conflict resolution
- Product restocking
- Empathy and patience
- Cash register operation
- Customer assistance
- Payment processing
- Guest inquiries
- Work ethic and integrity
Languages
English
Limited
Chinese (Mandarin)
Native/ Bilingual
Strong learning ability and love to explore new things
I have a strong ability of self-learning and exploration. I not only focus on my own growth, but also enjoy sharing my experiences with others. For example, in foody mart, when I encounter problems at work, I can always find the best solution through self-thinking and humbly consulting others. Be able to complete tasks independently and have high work efficiency. I am good at communication and collaboration, able to work with people from different backgrounds and establish good interpersonal relationships.
Timeline
Cashier
Foody Mart
02.2024 - Current
Teacher's Assistant(Volunteer)
Three-Flavors Kids Club
07.2022 - 09.2022
Some College (No Degree) - Accounting And Finance
Seneca College
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