Supervisor
Taishan Asian Grocery
- Supervised daily operations and staff to ensure optimal customer service and store efficiency.
- Trained new employees in product knowledge, merchandising standards, and inventory management procedures.
- Monitored stock levels and coordinated replenishment efforts to maintain product availability for customers.
- Implemented efficient workflow processes to reduce wait times during peak shopping hours.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.