Summary
Overview
Work History
Education
Skills
Certification
Tel
Accomplishments
Software
Interests
WSET lv.2
Timeline
Generic

Yiu Chun Oscar Wong

Section Cook, Bartender, Sommelier, Car Detailer
London,ON

Summary

Organized Detailer with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Reliable Car Detailer skilled in engine cleaning and exterior waxing. Talented in working closely with team members to detail large fleets of trucks, SUVs and luxury cars.

Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance.

Overview

14
14
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Professional Car Detailer

Self-employeed
10.2018 - Current
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Shined vehicle windows and windshields to remove water spots.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Applied fuel additives to help clean and protect engines.
  • Applied protective agents, including sealants, to protect surfaces.
  • Maintained clean, tidy and safe work environment.

Food Courier

FoodHighWay
London, ON, ON
02.2018 - 07.2021
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Maintained speed of service for food orders while minimizing errors and complaints

Bartender Assistant

Bitter & Sweet
01.2016 - 07.2016
  • Food preparation, customer service, mixology
  • Learned how to make wide variety of mixed drinks.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Assisted in setting up and breaking down bar area for special events.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Operated POS system to collect payments from customers.

Cafe Worker

Fruyo Factory
06.2013 - 12.2015
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Trained new cafe workers in sales, customer service, and safety.
  • Monitored food temperatures to comply with safety regulations.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Temporary Sales Helper

Relph Lauren
09.2011 - 03.2012
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Part-time Sales

UNIQLO HONG KONG, LIMITED
04.2010 - 10.2011
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Education

Hong Kong High School

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Ontario High School

Skills

Customer service: 5 years

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Certification

Food Safety Handler, 2019-3703, 09/17/2019

Tel

2269981121

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.
  • Suggested actionable improvements to streamline training procedures.
  • Resolved product issue through consumer testing.
  • Supervised team of staff members.
  • Achieved by completing stocks check with accuracy and efficiency.

Software

Microsoft

Adobe

Interests

Food Pairing

Coffee making

Meditate

Movie

WSET lv.2

Learning food pairing with proper combination and basic knowledge.

Timeline

Professional Car Detailer

Self-employeed
10.2018 - Current

Food Courier

FoodHighWay
02.2018 - 07.2021

Bartender Assistant

Bitter & Sweet
01.2016 - 07.2016

Cafe Worker

Fruyo Factory
06.2013 - 12.2015

Temporary Sales Helper

Relph Lauren
09.2011 - 03.2012

Part-time Sales

UNIQLO HONG KONG, LIMITED
04.2010 - 10.2011

Hong Kong High School

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Ontario High School
Yiu Chun Oscar WongSection Cook, Bartender, Sommelier, Car Detailer