Yitong Jiang
Saskatoon,SK
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
Restaurant Supervisor
Coral Court Chinese Restaurant
07.2023 - 02.2025
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Sea Food Department Worker
H-Mart
06.2022 - 10.2022
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Bachelor of Arts - Leadership Management
Trinity Western University
Richmond, BC05-2022
Diploma - Hospitality Management
Vancouver Premier Collage
Vancouver, BC07-2020
Diploma - 3D Animation + Visual Effect
Vancouver Film School
Vancouver, BC04-2019
Skills
- Operational efficiency
- Problem resolution
- Multitasking
- Perform well under High-pressure
- Fast Learner with outstanding adaptability
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Supervisor
Coral Court Chinese Restaurant
07.2023 - 02.2025
Sea Food Department Worker
H-Mart
06.2022 - 10.2022
Bachelor of Arts - Leadership Management
Trinity Western University
Diploma - Hospitality Management
Vancouver Premier Collage
Diploma - 3D Animation + Visual Effect
Vancouver Film School