LINDA YI TONG CHEN
Scarborough,ON
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Sales Associate
FREEDOM MOBILE
Scarborough , Ontario
08.2022 - 10.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection.
- Built relationships with customers to encourage repeat business.
- Provided accurate information about products, prices and services.
Education
Bachelor of Science - Psychology
University of Toronto
Toronto, ON06-2024
Skills
- Product Sales
- Contract Preparation
- Upselling
- Customer Needs Assessment
- Excellent people skills
- Product Promotions
- Sales Goals Attainment
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Limited
Timeline
Sales Associate
FREEDOM MOBILE
08.2022 - 10.2024
Bachelor of Science - Psychology
University of Toronto
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