
Dynamic hospitality professional with extensive experience at HungryCow Korean BBQ, excelling in high-volume customer service. Proven ability to engage guests and ensure order accuracy while maintaining a friendly atmosphere. Skilled in time management and physical stamina, consistently delivering exceptional dining experiences during peak hours.
Worked behind a full bar in a busy restaurant, preparing and serving a wide range of alcoholic and non-alcoholic drinks during high-volume shifts. Handled multiple drink orders at once while keeping the bar clean, stocked, and organized throughout service.
Interacted with guests regularly, took drink orders, managed tabs, and processed payments accurately. Supported servers by prioritizing ticket orders and keeping drinks moving quickly during peak hours. Followed alcohol service and safety guidelines while maintaining a friendly, upbeat atmosphere.
Worked in a fast-paced environment that required constant movement, multitasking, and staying calm under pressure. Communicated closely with the service team to keep bar and floor service running smoothly during busy rushes.
Worked half-day, high-volume shifts serving 10–20 tables per shift, depending on how busy it was. At any given time, handled 4 smaller tables and 2 large party tables while keeping track of constant food and drink orders in an all-you-can-eat setting.
Made sure no table missed items they ordered, which required strong organization and attention to detail. Regularly changed grills for guests to keep their dining experience smooth and safe. Communicated clearly with guests about 90-minute table limits and last-call timing, handling these conversations carefully to keep guests comfortable and satisfied.
Worked in a high-pressure environment that required constant movement, long periods on my feet, and the ability to stay focused and positive during busy rushes. Collaborated closely with kitchen staff and teammates to keep service running efficiently throughout each shift.
Worked as a front-of-house host in a busy restaurant, managing a large volume of reservations and walk-ins during peak hours. Greeted guests, checked them in, and communicated wait times clearly while keeping the flow of the restaurant organized.
Set up and reset tables for incoming reservations, including large parties, and coordinated closely with servers and bussers to turn tables efficiently. Estimated and tracked how long tables needed to be cleaned and reset so the next reservation could be seated on time.
Stayed calm and friendly in a fast-paced environment, even during rush periods, and focused on creating a welcoming, hospitable first impression for every guest. Balanced guest expectations with restaurant capacity while keeping service smooth and organized.
Worked as a food runner in a high-volume, fast-paced restaurant, delivering large volumes of dishes quickly and accurately to multiple tables. Supported servers by prioritizing orders, ensuring correct items reached the right tables, and keeping food moving efficiently during peak hours.
Handled frequent trips between kitchen and dining floor while carrying multiple hot plates and heavy trays. Assisted with table resets, cleared plates, and helped maintain smooth service flow during busy rushes.
Communicated closely with servers and kitchen staff to prevent missed items and delays, contributing to a consistent and positive guest experience. Stayed focused and energetic in a physically demanding role that required constant movement and teamwork.
1 Time management
2 Engagement with guests
3 Physical stamina
4 High-volume customer service
5 Order accuracy
6 attention to detail
ServSafe Food Handler Certification
Bartending Certification
Sexual Harassment Prevention Training