Yinuo Liu

• Greeted customers and responded to requests for information.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Organized items on shelves to help customers locate products easily and quickly.

-Regularly complete the tracking of warehouse inventory and timely goods in and out of storage, ordering, inspection, and receipt
- Receiving ordering customers to complete the cash register, which is conducive to delivery to customers without errors, timely solving problems in the customer's dining process, and ensuring customers have a good service experience
-Responsible for the daily cashier and settlement work of the store, input the turnover information into the system to ensure the accuracy of business purpose; organize and summarize on the first day and check the account
- Cooperate with shopping mall activities to complete the venue layout

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.