Web Design (frontend backend)
Yin Ting Lo
Information Technology
Scarborough,ON
Summary
Focused Programmer Analyst with exceptional problem solving and troubleshooting skills. Resourceful to thrive in challenging, fast-paced environments.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Analyst Programmer
Global Logistics Systems (HK) Company Limited
01.2023 - 01.2024
- Proficient in programming with .NET(C#, VB, ASP.NET) , MS SQL, API, HTML, CSS, JavaScript.
- Experience in Microservices development (i.e. Rest API, Docker,.NET Core, Angular, Vue, Node.JS, MariaDB/MySQL, NoSQL)
- Provided exceptional customer support, resolving technical issues quickly and effectively for endusers.
- Maintained detailed documentation on all projects, facilitating knowledge transfer and reducing future troubleshooting efforts.
Application Support Engineer
Swire Coca-Cola Limited
07.2022 - 01.2023
- Optimized system functionality with thorough testing and validation of application changes.
- Delivered high-quality application updates using agile methodologies to ensure continuous improvement.
- Supervise and arrange the operational staff in various loading and warehousing operation.
System Engineer
CCT Telecom (HK) Limited
07.2021 - 07.2022
- Assisted in design, develop, and deploy scalable IT solutions in alignment with business objectives.
- Manage and monitor all installed systems and infrastructure in on-prem and cloud (AWS) .
- Proactively ensure the highest levels of systems and infrastructure availability.
- Assisted in the development of disaster recovery plans, ensuring minimal impact on business continuity during unforeseen events.
Technical Support Engineer II
We Software Limited
03.2020 - 04.2021
- Providing optimization and support in various system (Mac, Unix, Window) that related to company product.
- Partnered with engineering teams to communicate customer feedback on product features and usability, driving continuous improvement initiatives.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Built long-lasting relationships with key accounts through consistent delivery of outstanding technical support and service.
Education
Bachelor of Management Science And Information Man - Information Technology
The Hang Seng University of Hong Kong (HSUHK/HSMC)
Hong Kong,China 05.2001 -
Skills
Performance Optimization
Interests
Sports (Swimming, table tennis and etc)
Timeline
Analyst Programmer
Global Logistics Systems (HK) Company Limited
01.2023 - 01.2024
Application Support Engineer
Swire Coca-Cola Limited
07.2022 - 01.2023
System Engineer
CCT Telecom (HK) Limited
07.2021 - 07.2022
Technical Support Engineer II
We Software Limited
03.2020 - 04.2021
Bachelor of Management Science And Information Man - Information Technology
The Hang Seng University of Hong Kong (HSUHK/HSMC)
05.2001 -
Similar Profiles
Kitty Wong Yau KiKitty Wong Yau Ki
Marketing Manager at Global Logistics System (HK) Co., Ltd.Marketing Manager at Global Logistics System (HK) Co., Ltd.
SANJIV SRIVASTAVASANJIV SRIVASTAVA
Business Development Manager at Oneglobe Logistics ( HK ) LimitedBusiness Development Manager at Oneglobe Logistics ( HK ) Limited
FANNY CHANFANNY CHAN
Interior Design Lead at Ralph Lauren (HK) Retail Company Limited, Taiwan BranchInterior Design Lead at Ralph Lauren (HK) Retail Company Limited, Taiwan Branch